Career Listings

The Detroit Land Bank Authority is an equal opportunity employer. No applicant shall be discriminated against on the basis of race, religion, color, age, gender, national origin, disability, or other criteria prohibited by the City, State or Federal law.

To qualify for a job, an applicant must meet the education, training, experience and any applicable license or certificate requirement for the job position. It is the applicant’s responsibility to provide acceptable proof of their work record and history.

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DESCRIPTION

GENERAL JOB SUMMARY

 Employees in this job correct, process and reconcile a wide variety of accounting documents such as invoices, journal vouchers, real estate closing documents; review and code financial information; prepare and process documents, and prepare reports; compile and review information for accuracy; and maintain records. Work is performed by applying knowledge of accounting terminology and using spreadsheets and/or automated accounting systems.

 ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Compile and coordinate compliance records.  Interact with the various program managers to ensure that the files are complete and accurate.
  • Maintain accounts payable files.  Ensure all payments are approved and filed properly.
  • Maintain journal voucher records.  Ensure that all journal vouchers have supporting documentation.
  • Maintain real estate closing records.  Ensure that Accounting receives the proper documentation from the Closing Attorney.
  • Update timesheet schedule.  Ensure that timesheets are properly classified.  Submit timesheets to funder as needed.
  • Ad-hoc reporting for management.
  • Auction Analysis – update costs associated with real estate closing by property address.
  • Other duties as assigned.

 QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

  • High School diploma, GED or equivalent, required
  • Bachelor’s degree in related field, preferred
  • One year of administrative support experience.
  • Some accounting experience, preferred
  • Knowledge of accounting and bookkeeping terminology and practices.
  • Knowledge of automated accounting systems.
  • Knowledge of spreadsheets and database software.
  • Knowledge of general record keeping and filing systems.
  • Knowledge of basic mathematics.
  • Ability to compare data from a variety of sources for accuracy and completeness.
  • Ability to detect errors.                                                                                                                                                          
  • Ability to understand and apply current accounting guidelines, system updates and revisions, and policy changes.
  • Ability to follow, apply, interpret, and explain instructions and/or guidelines.
  • Ability to determine work priorities.
  • Ability to make decisions and take appropriate actions.
  • Ability to meet schedules and deadlines of the work area.
  • Ability to communicate effectively.
  • Ability to compose routine correspondence and reports.
  • Ability to type and operate standard office equipment.
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DESCRIPTION

GENERAL JOB SUMMARY

Employees in this job interacts, face-to-face, via telephone, and e-mail with clients; providing them with information to address inquiries and/or resolve complaints regarding Detroit Land Bank Authority programs and services. The employee works in a developing capacity with increased responsibility for performing a range of assignments under the supervision of the ISR III & CSM.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Serve clients via telephone, email or face-to-face interaction. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
  • Answer inquiries by clarifying client needs; researching, locating, and providing answers to inquiries, fulfilling requests; maintaining database to record all client activities
  • Resolve problems by clarifying issues with other departments; escalating unresolved problems to ISR III or CSM
  • Instruct clients on usage of Kiosk
  • Communicate regularly with manager regarding job issues and concerns
  • Perform other related duties as assigned
  • Must possess exceptional interpersonal skills and be able to handle sensitive and confidential situations and documentation
  • Ability to de-escalate interactions with clients and maintain a peaceful work environment
  • Follow communication procedures, guidelines and policies
    • Answer inquiries by clarifying client needs; researching, locating, and providing answers to inquiries, fulfilling requests; maintaining database to record activities
    • Resolve problems by clarifying issues; escalating unresolved problems
    • Analyze client inquiries; direct callers and visitors to appropriate departments, as necessary
    • Instruct clients on the usage of the Kiosks
    • Reply to and track all inquiries from Kiosks
    • Communicate regularly with manager regarding job issues and concerns
    • Perform other related duties as assigned

 

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

 

  • High School Diploma or GED equivalent
  • One year of customer service experience
  • Bi-lingual – Spanish
  • Proficient knowledge of Microsoft Office Suite (Word, Excel, Outlook)
  • Basic math skills
  • Ability to type and operate standard office equipment
  • Knowledge of customer service practices and principles
  • Meticulous and thorough with a strong attention to detail
  • Good time management skills and ability to multi-task
  • Good telephone and listening skills
  • Good oral and written communication skills
  • Good problem-solving skills
  • Good data entry and proofreading skills
  • Must be highly flexible and have the skill to work in a fast-paced, dynamic environment where priorities, demands and timelines can shift
  • Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook)
  • Must pass a background check

 

 

 

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to sit, walk, stand; use hands to finger, reach with hands and arms; and talk or hear.  The employee is occasionally required to stoop.

 

WORK ENVIRONMENT: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

 

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DESCRIPTION

GENERAL JOB SUMMARY

Employees in this job complete or oversee in a variety of professional assignments involving the design, maintenance, and implementation of accounting systems; the systematic classification and assessment of accounting data; and the preparation of related managerial and financial reports. 

 ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Oversee the work of Accountant I and Accounting Assistant staff
  • Own the A/R process from Order to Cash
  • Own the A/P process from Approved Contract to Pay
  • Manage daily billing/invoicing
  • Prepare and make deposits at bank
  • Record deposits into accounting system
  • Complete month-end closing
  • Reconcile various general ledger accounts
  • Work with auditor compliance for financial reporting requirements.
  • Recommend changes in accounting systems and procedures.
  • Prepare financial statements
  • Assist with training staff
  • Assist with preparation for the audit process
  • Assist with implementing and maintaining internal financial controls and procedures
  • Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practice
  • Reconcile processed work by verifying entries and comparing system reports to balances
  • Charges expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries
  • Maintains accounting ledgers by verifying and posting account transactions
  • Audit and process credit card bills
  • Match invoices to checks, obtain all signatures for checks and distribute checks accordingly
  • 1099 maintenance
  • Respond to all vendor inquiries
  • Reconcile vendor statements, research and correct discrepancies
  • Perform special accounting assignments and other related duties as assigned by Controller or CFO

 QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

  • Bachelor’s degree in accounting or related field
  • 3 to 5 years accounting related experience, including working in a lead and/or trainer capacity
  • Thorough understanding of sub-ledger to general ledger relationship
  • Ability and desire to translate complex financial concepts to individuals at all levels including finance and non-finance managers.
  • Ability to communicate well with all levels of the organization
  • Ability to read, analyze, and interpret governmental regulations.
  • Knowledge of HUD federal funding rules and regulations
  • Reliable, dependable, courteous
  • Must be able to keep all accounting information confidential
  • Solid understanding of generally accepted accounting principles (GAAP) particularly in the governmental sector.
  • Strong reconciliation and problem-solving skills, research and resolution skills, data analysis and multi-tasking skills; detail-oriented
  • Thorough knowledge of applicable accounts payable & receivable/general ledger systems and procedures, financial chart of accounts and corporate procedures
  • Ability to communicate effectively verbally and in writing
  • Ability to interact with employees and vendors in a professional manner
  • Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness
  • Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication and division quickly and accurately
  • Must be well-organized and a self-starter
  • Good understanding of non-profit audit requirements and preparation.
  • QuickBooks and Financial Force experience highly desirable
  • Proficiency in Microsoft Excel and Word
  • Must be a team player, willing to assist and/or train co-workers
  • Excellent verbal and written communication skills
  • Ability to multi-task and prioritize essential while working as part of the team or independently
  • Must have strong work ethic