The DLBA thrives on a culture of openness, trust and integrity.  Ethical behavior is a staple of any successful organization, and requires a team effort involving the participation and support of every employee and everyone that interacts with us.    Our goal is to conduct business fairly, impartially, in an ethical manner and in complete compliance with the law.  The DLBA will not tolerate any wrongdoing or impropriety at any time and the Board and management will take swift and appropriate action to  address any issues or infractions of the DLBA ethics policy and all other appropriate standards.   We will promote a trustworthy and honest culture and we will reinforce the vision of that standard throughout the organization.

Ethical Violations
Wrongful Discharge
Unsafe Working Conditions
Internal Controls
Quality of Service
Vandalism and Sabotage
Sexual Harassment
Theft
Discrimination
Conduct Violations
Alcohol and Substance Abuse
Threats
Fraud, Bribery and Kickbacks
Conflict of Interest
Improper Conduct
Theft and Embezzlement
Violation of Company Policy
Violation of the Law
Misuse of Company Property
Falsification of Contract, Reports or Records

Your reports will go straight to the DLBA Board of Directors, and can be reported anonymously.  Regular business matters that do not require anonymity should be directed to the employee’s supervisor and should not be submitted using this service.

(Please note: Regular business concerns and other matters that do not require anonymity should be directed to the DLBA Executive Director and should not be submitted using this service.)

The DLBA also wants to ensure that our customers and stakeholders are able to report any ethical issues or concerns.  Our goal is to conduct business fairly, impartially, in an ethical manner and in complete compliance with the law.  Our business conduct is guided by the highest level of integrity when dealing with our customers, suppliers, local communities and employees.

Employees will not engage in any activity that could call into question the Detroit Land Bank Authority’s honesty, impartiality or reputation.  Employees must obey all applicable laws and regulations governing our operations anywhere we conduct business.

Website: www.lighthouse-services.com/detroitlandbank

Toll-Free Telephone:
English speaking USA and Canada: 844-446-0004
Spanish speaking USA and Canada: 800-216-1288
Spanish speaking Mexico: 01-800-681-5340
French speaking Canada: 855-725-0002

Contact us if you need a toll-free # for North American callers speaking languages other than English, Spanish or French

E-mail: [email protected] (must include company name with report)

Fax: (215) 689-3885 (must include company name with report)