GENERAL JOB SUMMARY:

The PC Support Technician will support and maintain in-house computer systems, desktops, and peripherals. Duties include installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The PC Support Technician will also troubleshoot problem areas in a timely and accurate fashion remotely and provide end-user training and assistance where required.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist in preparing, maintaining, and upholding procedures for logging, reporting and statistically monitoring PC performance
• Accurately document instances of hardware failure, repair, installation, and removal
• Assist in developing long term strategies and capacity planning for meeting future computer hardware needs
• Support development and implementation of new computer projects and new hardware installations
• Oversee the daily performance of computer systems; run diagnostic programs to resolve problems
• Set up equipment for employee use, perform or ensure proper installation of cable, operating systems, and appropriate software
• Develop training materials and procedures and train users in the proper use of hardware and software
• Answer users’ inquiries regarding computer software and hardware to resolve problems via Salesforce
• Maintain historical records by documenting system changes and revisions
• Maintain confidence and protect operations by keeping the information confidential
• Proven ability to deescalate concerns and provide solutions to employees
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Install, modify, and repair computer hardware and software
• Install, configure, and support remote installations
• Follow up with users to ensure resolution
• Perform additional duties as directed by the Operations Manager

QUALIFICATIONS (Knowledge, Experience, Skills, and Abilities)

• Bachelor’s Degree in Computer  or Information Science (or related field) (preferred) or
• MCSE or MCSA in place of degree or
• Associates Degree in Computer or Information Science (or related field) with 2 years of technical support experience
• Remote Support experience
• Windows 10 professional
• Office 365 experience
• Experience working in a team-oriented, collaborative environment
• Knowledge of basic computer hardware and software
• Working knowledge of a range of diagnostic utilities
• Must know how to diagnose technical problems and develop solutions
• Ability to absorb and retain information quickly
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Proven analytical and problem-solving abilities
• Keen attention to detail
• Highly self-motivated and directed
• Good understanding of the organization's goals and objectives
• Exceptional written and oral communication skills
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills
• Strong documentation skills
• Experience with VOIP phone system administration

Other Duties

The PC Technician will work remotely as well as onsite. The PC Support Technician must have a valid State of Michigan Driver’s License.

GENERAL JOB SUMMARY

Employees in this job complete or oversee in a variety of professional assignments involving the design, maintenance, and implementation of accounting systems; the systematic classification and assessment of accounting data; and the preparation of related managerial and financial reports. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee the work of Accountant I and Accounting Assistant staff
• Own the A/R process from Order to Cash
• Own the A/P process from Approved Contract to Pay
• Manage daily billing/invoicing
• Prepare and make deposits at bank
• Record deposits into accounting system
• Complete month-end closing
• Reconcile various general ledger accounts
• Work with auditor compliance for financial reporting requirements.
• Recommend changes in accounting systems and procedures.
• Prepare financial statements
• Assist with training staff
• Assist with preparation for the audit process
• Assist with implementing and maintaining internal financial controls and procedures
• Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
• Compile and coordinate compliance records.  Interact with the various program managers to ensure that the files are complete and accurate.
• Maintain accounts payable files.  Ensure all payments are approved and filed properly.
• Maintain journal voucher records.  Ensure that all journal vouchers have supporting documentation.
• Maintain real estate closing records.  Ensure that Accounting receives the proper documentation from the Closing Attorney.
• Update timesheet schedule.  Ensure that timesheets are properly classified.  Submit timesheets to funder as needed.
• Ad-hoc reporting for management.
• Auction Analysis – update costs associated with real estate closing by property address.
• Perform special accounting assignments and other related duties as assigned by Controller or CFO

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Bachelor’s degree in accounting or related field
• 3 to 5 years accounting related experience, including working in a lead and/or trainer capacity
• Thorough understanding of sub-ledger to general ledger relationship
• Ability and desire to translate complex financial concepts to individuals at all levels including finance and non-finance managers.
• Ability to communicate well with all levels of the organization
• Ability to read, analyze, and interpret governmental regulations.
• Knowledge of HUD federal funding rules and regulations
• Reliable, dependable, courteous
• Must be able to keep all accounting information confidential
• Solid understanding of generally accepted accounting principles (GAAP) particularly in the governmental sector.
• Strong reconciliation and problem-solving skills, research and resolution skills, data analysis and multi-tasking skills; detail-oriented
• Thorough knowledge of applicable accounts payable & receivable/general ledger systems and procedures, financial chart of accounts and corporate procedures
• Ability to communicate effectively verbally and in writing
• Ability to interact with employees and vendors in a professional manner
• Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness
• Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication and division quickly and accurately
• Must be well-organized and a self-starter
• Good understanding of non-profit audit requirements and preparation.
• QuickBooks and Financial Force experience highly desirable
• Proficiency in Microsoft Excel and Word
• Must be a team player, willing to assist and/or train co-workers

• Excellent verbal and written communication skills

• Ability to multi-task and prioritize essential while working as part of the team or independently
• Must have strong work ethic

The Human Resources Admin will handle a variety of personnel related administrative duties.  They will also act as liaison between the HR team and employees, ensuring smooth communication and prompt resolution of all inquiries, support the daily HR activities, assist in coordinating HR policies, processes and relevant documents, and analyze and prepare data for reporting needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide clerical and administrative support to Human Resources team
• Assist with day-to-day operations of the HR function and duties
• Assist with the hiring process, including preparing new recruitment and employee files, posting job openings (internal and website), gathering information on new applicants, scheduling candidates for interviews, and notifying candidates of application/employment status
• Maintain employee information by entering and updating employment and status-change data into database
• Maintain current HR files and databases, including benefit accruals (sick and CTO).
• Track and update employee leaves of absence
• Participate in recruitment efforts
• Assist in payroll preparation by providing relevant data (absences, leaves, etc.)
• Initial point person for employee questions
• Maintain personnel records to ensure timely performance evaluations and renewal of licensures are completed
• Respond to reference checks and employment verifications
• Coordinate logistics for HR related events (i.e., new hire orientations and training)
• Compile and analyze data for special projects and reports
• Maintain employee confidence and protect operations by keeping human resource information confidential

• Assist employees and leadership with basic interpretation of HR policies and procedures
• Assist with new employee orientation
• Work with new hires to collect necessary paperwork 

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Associate degree in Human Resources, Business Administration or related field or at least three (5) years of human resources experience in lieu of degree
• At least one year of office clerical/administrative experience
• Data analysis, a plus
• Basic knowledge of labor laws
• Basic knowledge of human resources functions
• Basic knowledge of office procedures
• Strong interpersonal/customer service skills
• Proficient use of Micro-Soft Office Suite (Word, Excel, PowerPoint, Outlook)

• Must be able to communicate clearly, both written and verbally, as to communicate with all levels of employees, and members of the HR team,
• Must be able to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information
• Must be able to prioritize and plan work activities as to use time efficiently
• Must be detail oriented, organized, accurate, thorough, and able to monitor work for quality

PHYSICAL DEMANDS

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions.  Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring hand movement and fine coordination including use of a computer keyboard; to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms; to verbally communicate to exchange information; and to see in the normal visual range with or without corrective lenses.

WORK ENVIRONMENT: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

GENERAL SUMMARY

Employees in this job complete or oversee in a variety of professional assignments involving the design, maintenance, and implementation of accounting systems; the systematic classification and assessment of accounting data; and the preparation of related managerial and financial reports.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee the work of Accountant II, Accountant I and or Accounting Assistant staff
• Oversee an entire process (i.e., Month end, Reconciliation, Management Reporting, Treasury Duties, Budgeting, External Reporting)
• Be the point person for Lead on a process
• Lead process improvement efforts
• Support day-to-day departmental functions
• Complete month-end closing
• Reconcile various general ledger accounts
• Work with auditor compliance for financial reporting requirements.
• Recommend changes in accounting systems and procedures.
• Prepare financial statements
• Assist with training staff
• Assist with preparation for the audit process
• Assist with implementing and maintaining internal financial controls and procedures
• Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
• Good understanding of non-profit audit requirements and preparation.
• QuickBooks and Financial Force experience highly desirable
• Proficiency in Microsoft Excel and Word
• Must be a team player, willing to assist and/or train co-workers
• Perform special accounting assignments and other related duties as assigned by Controller and/or Chief Financial Officer

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Bachelor’s degree in accounting or related field
• 3 to 5 years in inventory accounting or related accounting experience
• Ability and desire to translate complex financial concepts to individuals at all levels including finance and non-finance managers.
• Ability to communicate well with all levels of the organization
• Ability to read, analyze, and interpret governmental regulations.
• Knowledge of HUD federal funding rules and regulations

Accountant III                                                                                                                                                                                     Page 2

• Reliable, dependable, courteous
• Must be able to keep all accounting information confidential
• Solid understanding of generally accepted accounting principles (GAAP) particularly in the governmental sector.
• Strong reconciliation and problem-solving skills, research and resolution skills, data analysis and multi-tasking skills; detail-oriented
• Thorough knowledge of applicable accounts payable & receivable/general ledger systems and procedures, financial chart of accounts and corporate procedures
• Ability to communicate effectively verbally and in writing
• Ability to interact with employees and vendors in a professional manner
• Certified Public Accountant certification (CPA), preferred for Accountant III position

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to move and file paperwork, at times stacks of it.  The employee must occasionally lift and/or move up to 10 pounds. The employee must also be able to occasionally drive and walk to events and appointments throughout Downtown Detroit and the Detroit Metro area.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

6 MONTH CONTRACT

GENERAL JOB SUMMARY

The Research Fellow is responsible for completing interdisciplinary data analysis projects to improve understanding of the local housing market. Through the development of data evaluation methodologies, data interpretation, policy analysis, and the production of reports, maps, and graphs, the fellow will evaluate program impacts, assist with organization strategies, and support the organization’s data analysis activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide analytical support for programs within the department
• Extract, load, model, and reconcile large amounts of data across multiple system platforms and sources
• Develop reports, including data visualizations, maps, graphs, and written narratives
• Review, interpret, summarize, and critique academic and professional planning literature
• Assess, critique, and review housing strategies and planning efforts used in other geographies and develop reports on their applicability to Detroit
• Review data to determine operational impacts and needed actions
• Model data, create process flowcharts, provide reports and analyses for critical projects Identify and define data requirements
• Determine data needed to be collected and the appropriate data resources
• Develop data collection and evaluation methodologies
• Ensure the integrity, confidentiality and security (data protected and backed up) of all datasets
• Comply with all state, federal, and company guidelines, rules and regulations
• Complete ad-hoc tasks as requested Perform other related duties as directed
• Other duties as assigned

EDUCATION / EXPERIENCE

• Bachelor Science/Arts or currently pursuing an advanced degree in Computer Science, Geography, Statistics, Urban Planning or another technical major, or equivalent demonstrated analytical and technical ability.
• Demonstrated professional or academic experience creating, cleaning, testing, and optimizing data tables
• Professional or academic experience with Geographic Information Systems preferred
• Demonstrated professional or academic experience working on research initiatives or projects (independently and/or with a team).

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Ability to manage multiple projects simultaneously with high degree of accuracy and attention to detail
• Ability to work independently and collaboratively to accomplish responsibilities, goals and projects
• Must have strong organizational, analytical, diagnostic, and problem-solving skills
• Ability to communicate clearly
• Ability to operate standard office equipment (e.g. a personal computer, wireless equipment, copier and fax)
• Proven track record of working in a highly dynamic and fast-paced environment
• Proficiency with the following software: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), Adobe version 10 or greater
• Mission driven with a strong interest in Detroit communities or housing policy
• Enjoys team collaboration
• Committed to continuous learning and enjoys opportunities to expand skillsets independently and through project collaboration

GENERAL JOB SUMMARY

 The Detroit Land Bank Authority (DLBA) is a public authority responsible for turning Detroit’s vacant, abandoned, and foreclosed property back to productive use.  Currently the DLBA manages an inventory of approximately 80,000 properties through various programs including Auction and Side Lot sales, community partnerships, and demolition, and has robust legal and financial management functions in place to support those efforts. The DLBA thrives on a culture of openness, trust, and integrity.  Ethical behavior is a staple of any successful organization, a team effort that involves the participation and support of every employee and everyone that interacts with us.  Our goal is to conduct business fairly, impartially, in an ethical manner and in complete compliance with the law. We promote a trustworthy and honest culture, and we will reinforce the vision of that standard throughout the organization.

The Detroit Land Bank Authority is seeking a Constituent Experience Liaison. This individual will report to the Assistant Director of Public Relations & Strategic Initiatives to support the DLBA’s mission, property disposition strategy, and commitment to serving Detroit’s citizens.

ESSENTIAL DUTIES

The Constituent Experience Liaison will be solutions-driven and collaborate efficiently across departments. This role requires the ability to communicate effectively with a wide variety of clients ranging from members of the public to DLBA and City leadership. You must possess strong judgement, critical thinking skills, and be able to work well under deadline.

The Constituent Experience Liaison will serve as a key point on the escalation pathway, supporting escalated client issues to resolution. The person in this role will also be empowered to build and implement a quality management system through internal analysis, incident reports, and corrective action recommendations.

RESPONSIBILITES

• Liaise with the public, clients, community stakeholders, DLBA and City staff/leadership
• Create and maintain a quality management system designed to monitor constituent experience and identify common or recurring roadblocks
• Maintain documentation of escalated inquiries, incident reports, and corrective actions
• Plan, conduct, track, and coordinate internal reviews related to constituent experience across departments
• Manage timely response and closure of escalated inquiries
• Assist with necessary communications for the improvement and awareness of constituent experience quality issues across all departments
• Provide input to department policy and organizational strategy
• Attend interagency and public meetings as directed

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Bachelor’s degree in related field
• At least five years’ experience in a related role or field
• Ability to work under tight time pressures, prioritize workflow, problem solve and react quickly to changing business needs and demands, all in a fast-paced and high growth business environment
• Outstanding verbal and written skills, as well as public speaking ability
• Ability to respond effectively to constituent inquiries or complaints both in writing and orally
• Demonstrated ability to collaborate effectively with a wide variety of clients and senior leadership
• Ability to interpret complex concepts covering the wide variety of programming performed by the DLBA
• Outstanding organizational abilities
• Proficient in Microsoft Office
• Must be a mission-driven individual with a sense of public service to the residents of the City of Detroit.
• The highest level of moral character, honesty, and integrity

Desirable Qualifications:

• Detroit resident or a Detroit background with a deep knowledge of community needs
• Familiar with Detroit government and communities
• Experience in government, public policy, non-profit, or customer service program design, management systems, fund development and community change strategies
• Working knowledge of Salesforce or similar data management system
• Ability to work productively both in-office and remote (equipment will be provided)
• Six Sigma Green Belt certification or similar

GENERAL JOB SUMMARY

 The Detroit Land Bank Authority (DLBA) is a public authority responsible for turning Detroit’s vacant, abandoned, and foreclosed property back to productive use.  Currently the DLBA manages an inventory of approximately 80,000 properties through various programs including Auction and Side Lot sales, community partnerships, and demolition, and has robust legal and financial management functions in place to support those efforts. The DLBA thrives on a culture of openness, trust, and integrity.  Ethical behavior is a staple of any successful organization, a team effort that involves the participation and support of every employee and everyone that interacts with us.  Our goal is to conduct business fairly, impartially, in an ethical manner and in complete compliance with the law. We promote a trustworthy and honest culture, and we will reinforce the vision of that standard throughout the organization.

The Detroit Land Bank Authority is seeking a Communications & Public Relations Manager This individual will report to the Assistant Director of Public Relations & Strategic Initiatives to support the DLBA’s brand strategy through robust internal and external communications with an emphasis on multi-platform storytelling.

ESSENTIAL DUTIES

 The Communications & Public Relations Manager will be an adept writer, storyteller, and brand ambassador, responsible for creating diverse, compelling, cross-platform content. This role will support the Assistant Director in implementing the DLBA’s communication and media strategy through a broad range of written and multi-media deliverables. This individual is expected to possess strong written and oral communication skills, with a demonstrated ability to work proactively, balancing multiple priorities. The ability to build and maintain relationships with a wide array of people, media professionals, junior and senior staff, and both internal and external customers will also be key.  The Communications & Public Relations Manager will also support the Assistant Director of Public Relations & Strategic Initiatives in executing media and programmatic events, as well as identifying opportunities to improve brand image and storytelling.

RESPONSIBILITIES

• Draft and revise internal and external communications documents including reports, programmatic overviews, and web page content
• Generate DLBA news content for the organization’s website
• Develop internal communications to increase intra-office connection and support morale
  • Assist with social media management as needed
  • Liaise with media outlets on inquiries as a back-up to the Assistant Director as needed
  • Research prospective DLBA stories
  • Collaborate with DLBA program managers to craft effective, strategic marketing materials and events
  • Represent the DLBA at interagency and public meetings as directed

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Bachelor’s degree in public relations, communications, media, creative writing, community development, or a related field
• At least 5+ years’ experience in a related role or field
• Ability to work under tight time pressures, prioritize workflow, problem solve and react quickly to changing business needs and demands, all in a fast-paced and high growth business environment
• Knowledge of social media platforms, strategy, and tools
• Outstanding verbal and written skills, as well as public speaking ability
• Ability to respond effectively to constituent inquiries or complaints both in writing and orally
• Demonstrated ability to collaborate effectively with staff
• Ability to interpret complex concepts covering the wide variety of programming performed by the DLBA
• Outstanding organizational abilities
• Must be a mission-driven individual with a sense of public service to the residents of the City of Detroit.
• The highest level of moral character, honesty, and integrity

Desirable Qualifications:

• Detroit resident or a Detroit background with a deep knowledge of community needs
• Familiar with Detroit government and communities
• Experience in journalism, social media, community development, real estate, or land use planning
• Experience with not-for-profit or governmental program design, management systems, fund development and community change strategies

GENERAL JOB SUMMARY

The Detroit Land Bank Authority (DLBA) is a public authority responsible for turning Detroit’s vacant, abandoned, and foreclosed property back to productive use.  Currently the DLBA manages an inventory of approximately 80,000 properties through various programs including Auction and Side Lot sales, community partnerships, and demolition, and has robust legal and financial management functions in place to support those efforts. The DLBA thrives on a culture of openness, trust, and integrity.  Ethical behavior is a staple of any successful organization, a team effort that involves the participation and support of every employee and everyone that interacts with us.  Our goal is to conduct business fairly, impartially, in an ethical manner and in complete compliance with the law. We promote a trustworthy and honest culture, and we will reinforce the vision of that standard throughout the organization.

The Detroit Land Bank Authority is seeking a Digital Content Specialist. This individual will report to the Assistant Director of Public Relations & Strategic Initiatives to support the DLBA’s brand strategy through social media and public relations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Digital Content Specialist will be an adept storyteller, responsible for creating and managing compelling content on the DLBA’s social media platforms, as well as researching and drafting internal and external communications. This role will provide opportunity to engage with the community, create a portfolio of social media and written work, and interact with communications and media professionals both within and outside Detroit government. This individual is expected to possess strong written and oral communication skills, with a demonstrated ability to work proactively, balancing multiple priorities. The ability to build and maintain relationships with a wide array of people, junior and senior staff, and both internal and external customers will also be key.  The Digital Content Specialist will also support the Assistant Director of Public Relations & Strategic Initiatives in identifying opportunities for community engagement and storytelling.

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Bachelor’s degree in public relations, communications, media, creative writing, community development, or a related field
• Experience in a related role or field
• Ability to work under tight time pressures, prioritize workflow, problem solve and react quickly to changing business needs and demands, all in a fast-paced and high growth business environment
• Knowledge of social media platforms, strategy, and tools
• Outstanding verbal and written skills, as well as public speaking ability
• Ability to respond effectively to constituent inquiries or complaints both in writing and orally
• Demonstrated ability to collaborate effectively with staff
• Ability to interpret complex concepts covering the wide variety of programming performed by the DLBA
• Outstanding organizational abilities
• Must be a mission-driven individual with a sense of public service to the residents of the City of Detroit.
• The highest level of moral character, honesty, and integrity

Desirable Qualifications:

• Detroit resident or a Detroit background with a deep knowledge of community needs
• Familiar with Detroit government and communities
• Experience in journalism, social media, community development, real estate, or land use planning
• Experience with not-for-profit or governmental program design, management systems, fund development and community change strategies

GENERAL JOB SUMMARY

The Planning Research Analyst position draws a thorough knowledge of urban planning and housing policy to inform critical, topical spatial and numeric data analyses and routine data management functions.  The Planning Research Analyst will complete a variety of assignments that support the Detroit Land Bank Authority (DLBA)’s data analysis activities, and real estate development activities. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Extract, load, model, and reconcile large amounts of data across multiple system platforms and sources
• Ensure data integrity by performing data quality audits and analysis
• Evaluate the design, selection, implementation and support of database changes
• Monitor and analyze information and data systems and evaluate their performance
• Maintain databases with regular (weekly, monthly, quarterly) data updates
• Develop reports, including data visualizations, maps, graphs, and written narratives
• Conduct spatial analyses, create geographic information system (GIS) datasets, and create maps
• Review, interpret, summarize, and critique academic and professional planning literature
• Assess, critique, and review housing strategies and planning efforts used in other geographies and develop reports on their applicability to Detroit
• Identify and implement processes, data, and reporting improvements
• Provide technical oversight for integrating new technology or new initiatives into data standards and structures
• Provide reporting and technical assistance to staff within the department
• Review data to determine operational impacts and needed actions; evaluate programs, policies, and proposals; elevate issues, trends, areas for improvement
• and opportunities to management
• Assist Inventory Department leadership with the development of sales policies and the management of sales strategy pilots, and the evaluation of policy impact on Detroit communities
• Comply with all state, federal, and company guidelines, rules and regulations
• Provide administrative assistance to the management within the department
• Develop project plans, monitor project progress, and analyze overall project performance
• Perform other related duties as directed

QUALIFICATIONS (Knowledge, Skills, Abilities)

• A Bachelor’s Degree in Urban Planning, Urban Informatics, Geography, Public Administration, Public Policy, Business, or another relevant field, or equivalent demonstrated analytical and technical ability.  Master’s Degree strongly preferred.
• At least two years of experience in highly technical spatial and numeric data analysis in a professional or academic setting
• Demonstrated professional or academic experience with GIS
• Must have strong organizational, analytical, diagnostic, and problem-solving skills
• A strong system and data analysis background
• Knowledge of Salesforce database, preferred
• Strong written and oral communication skills are required.
• Ability to operate standard office equipment (e.g. a personal computer, wireless equipment, copier and fax)
• Proven track record of working in a highly dynamic and fast-paced environment
• Proficiency with the following software: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), Adobe version 10 or greater.  Knowledge of SQL, statistics, R, and data visualization strongly preferred.

GENERAL JOB SUMMARY

The Land Reuse Project Manager I is responsible for the support of, and enhancements to, the organization’s vacant land programs.  The employee in this position is charged with deploying project management expertise in increasing responsiveness to inquiries and advancing new projects and pilots for Land Reuse Programs. The employee will work closely with departmental leadership to prepare properties to support broader initiatives.  The employee will also work closely with the Inventory Manager as it relates to overall program direction and resolution of issues. 

 ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage the DLBA vacant land pipeline, from property selection to sale, for new Land Reuse Programs.
• Support the preparation of vacant lots for sale through activities including, but not limited to, clearance of delinquent taxes, clearance of demolition liens, securing necessary approvals, preparing deal sheets, coordinating with City planning partners, correcting data errors, and other work. 
• Develop internal and external processes and build outs for new and existing Land Reuse Programs.
• Interface with other DLBA departments, as well as residents, external partners, and vendors, for the effective management of DLBA pipelines and response to inquiries.
• Monitor the progress of properties under preparation for sale to identify, triage, and resolve issues, working closely with the Inventory Manager and departmental leadership when necessary.
• Assess a high volume of properties for listing potential by taking into account a range of factors to make determinations.
• Assist with evaluating and measuring the effectiveness of programs/projects, identify areas for improvement, and make recommendations.
• Maintain up-to-date documentation related program activities
• Manage projects pertaining the DLBA’s property inventory.
• Effectively translate overarching guidelines and directives into per-property action.
• Prepare internal and external reports related to property and pipeline statuses.
• Accurately maintain, track, and update high volumes of data related to the DLBA’s property inventory and sales pipelines.
• Perform other duties as assigned by the Inventory Manager.

 QUALIFICATIONS (Knowledge, Skills, Abilities)

• Bachelor’s degree in urban planning, community development, public administration, business administration or a related field, or equivalent experience.
• At least two (2) years of experience in urban planning, community and economic development, real estate, project management, public administration or other related professions.
• Real estate background and/or familiarity with zoning codes, a plus.
• Strong ability to multi-task, prioritize multiple projects simultaneously and work under tight deadlines.
• Ability to maintain a close attention to detail while working at high volumes.
• Strong verbal and written communication and presentation skills.
• Ability to understand and carry out the terms and conditions of contractual agreements.
• Ability to maintain records and prepare reports and correspondence related to the work.
• A self-starter with the ability to handle multiple projects at any given time.
• In-depth knowledge of Detroit communities and respect for diverse cultures/lifestyles. Proficient in MS Office Suite of products (Word, Excel, PowerPoint, Access, Outlook).
• Familiarity with Salesforce software, a plus.
• Possession of valid Michigan driver’s license
• Ability to travel to multiple sites throughout Detroit using personal vehicle

GENERAL JOB SUMMARY

The Data Solutions Administrator I is responsible for the overall administration of the Salesforce application and ensuring that department program/business requirements are met through configuration, manipulation, documentation, and training.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage day-to-day user administration, security settings, and permissions in the DLBA’s Salesforce platform
• Administer daily configuration and manipulation of objects, fields, and page layouts
• Assist in the creation of complex workflow rules, data validation, and triggers
• Coordinate short and long-term strategies with the Assistant Director (AD) for training protocols/best practices, including planning, documenting, and implementing training of end-users
• Document business workflows and changes to system produce training materials, train end-users and resolve problems
• Audit and document existing systems and workflows by liaising with cross departmental teams; analyze department applications, programming, and operations; coordinate with AD and make recommendations
• Organize and track user licenses for Salesforce and any related software
• Prepare and regularly review reports that assist in identifying interdepartmental conflicts; communicate irregularities to supervisor
• Maintain data integrity throughout DLBA inventory and programs
• Install revised or new systems by proposing specifications and flowcharts; recommending optimum access techniques; coordinating installation requirements
• Liaise with other City Agencies and external partners as needed
• Identify workflow efficiencies through automation, integration, and customization
• Perform additional related duties as assigned by department Manager or Director

• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations when balancing alternatives against business and financial constraints
• Ability to understand business requirements and convert them into solution designs
• Effective verbal and written communication skills
• Ability to develop and maintain working relationships and communicate effectively with all levels of staff
• Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities
• Must maintain professional knowledge and relationships with the Salesforce ecosystem
• Must be organized and analytical, adept at working in a team environment
• Must be able to design and implement a project schedule and able to handle multiple priorities in a fast moving environment
• Proficiency with the following software: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook) and
• Adobe version 10 or greater
• Must be a mission-driven individual with high personal integrity and a strong sense of public service to the residents of the City of Detroit
• Detroit Residency, preferred

EDUCATION/EXPERIENCE

• Bachelor’s Degree in Computer Science, Software Engineering, Management Information Systems, or Urban Planning/Public Policy (with a focus on data manipulation) or related field
• At least one (1) year of experience with data manipulation
• Experience with enterprise integration tools and extract, transformation and load (ETL) tools
• Experience with process review and improvements
• Experience with Salesforce (or other relevant system) configuration and custom development strongly preferred

SPECIAL REQUIREMENTS, LICENSES, AND CERTIFICATIONS

• SFDC Certifications: Salesforce Certified Administrator or higher, preferred

GENERAL SUMMARY

The Assistant Corporate Secretary supports the Corporate Secretary with duties pertaining to the Land Bank’s Board of Directors, and supports the Corporate Governance, Disposition, and Inventory & Real Property Operations teams in with a variety of projects including preparing responses to Freedom of Information Act requests.

PRINCIPAL JOB DUTIES

Board of Directors Support

• Schedule and attend all meetings of the Board of Directors and its Committees
• Prepare and disseminate agendas and materials for meetings
• Draft resolutions to be presented and voted on at meetings
• Prepare minutes for meetings
• Manage pertinent documents related to meetings and ensure all records are properly and safely stored
• Effectively communicate and provide administrative support to the Board as required
• Help ensure compliance with Open Meetings Act requirements

Legal Support

• Support the Corporate Governance, Disposition, and Inventory & Real Property Operations teams in management of projects and document review for timely processing and resolution
• Assist with preparing responses to Freedom of Information Act requests
• Manage property files and maintain data for properties
• Update Salesforce property database as needed
• Coordinate with DLBA staff and third-party vendors
• Perform additional duties as directed

QUALIFICATIONS: (knowledge, experience, skills, abilities)

• Associate degree in paralegal studies or paralegal certification from an American Bar Association certificate program, bachelor’s degree, or commensurate experience
• A minimum of three years paralegal or related legal experience
• Thorough knowledge of legal principles and practices, research techniques, and terminology
• Familiarity with corporate governance practices required
• Familiarity with Open Meetings Act and Freedom of Information Act rules preferred
• Excellent time management skills, attention to detail, and the ability to multi-task
• Proficient in Microsoft Office
• Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, and external customers/clients
• Excellent written and verbal communication skills
• Demonstrated proactive approaches to problem-solving with strong decision-making capability
• Highly resourceful team-player, with the ability to also be extremely effective independently
• Proven ability to handle confidential information with discretion
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
• Mission-driven individual with high personal integrity and a strong sense of public service to the residents of the City of Detroit
• Detroit resident preferred

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to move and file paperwork, at times stacks of it.  The employee must occasionally lift and/or move up to 10 pounds. The employee must also be able to occasionally drive and walk to events and appointments throughout Downtown Detroit.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GENERAL JOB SUMMARY:

The Sales & Programs, Specialist II reports directly to the Sales & Programs Manager – Disposition Department and is responsible for daily management and facilitating the disposition of properties and side lots through the Own It Now, Auction and Side Lot Programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Using DLBA’s Sales & Programs Policies as a guide, this position will be able to perform these basic Sales & Programs functions.

a)    welcome call

b)    eligibility check and

c)    proper transition to the closing pipeline

This position will manage the workflow and productivity of Own It Now, Auction, Side Lot/Deed and Discount Programs.

OTHER DUTIES

• Perform the Eligibility check for Auction, OIN, Side Lot and Rehabbed & Ready programs
• Contact customers to perform the Welcome Call
• Investigate and resolve client inquires related to S&P program properties including:
• face-to-face, phone, email & DLBA interface
• Process Deeds: HHF & Non-HHF, e-recording, mailings, client & MSHDA inquiries 
• Participate in District sales events and Annual sales programs and events
• Ensure compliance with all DLBA procedures and guidelines for each program
• Provide support to Sr. Sales & Programs Specialist as necessary
• Perform additional duties as assigned by Sales and Programs Manager

QUALIFICATIONS: (knowledge, experience, skills, abilities)

• Bachelor’s degree in Business Administration, Urban Planning, Community Development, Public Administration or related field, preferred. An equivalent combination of education or work experience may substitute for the minimum qualifications on a year for year basis
• At least two (2) years of training in economic development, compliance, planning, real estate, closing experience, or other related experience
• High level of customer service orientation
• Ability to grasp concepts quickly, make sound decisions and solve problems
• Ability to work cooperatively and collaborate with internal and external organizations and stakeholders and build effective partnerships
• Strong verbal and written communication skills, attention to detail and flexibility
• Strong organizational and time-management skills and can work well under pressure
• Proficient in MS Office Suite of products (Word, Excel, PowerPoint, Access, Outlook

1 YEAR CONTRACT --$21.50 PER HOUR 

GENERAL JOB SUMMARY

The Buy Back Project Manager reports directly to the Occupied Properties Program Manager- Disposition Department and is responsible for implementing, managing, and facilitating the disposition of properties through the Buy Back Program.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• welcome call
• eligibility check and
• proper transition to the closing pipeline
• Perform the Eligibility check for Auction, OIN, Side Lot and Rehabbed & Ready programs
• Contact customers to perform the Welcome Call
• Investigate and resolve client inquires related to S&P program properties including:
• face-to-face, phone, email & DLBA interface
• Process Deeds: HHF & Non-HHF, e-recording, mailings, client & MSHDA inquiries 
• Participate in District sales events and Annual sales programs and events
• Ensure compliance with all DLBA procedures and guidelines for each program
• Provide support to Sr. Sales & Programs Specialist as necessary
• Perform additional duties as assigned by Sales and Programs Manager

GENERAL JOB SUMMARY

The Project Manager reports directly to the Grants and Occupied Program Manager- Disposition Department and is responsible for implementing, managing, and facilitating the disposition of properties through DLBA occupied programs (“Programs”) and support department grants development.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

Manage relationships with Program Partners and DLBA Departments. 

• Build and maintain relationships with non-profit, for-profit partners and other organizations
• Provide technical assistance to Program Partners
• Interface with stakeholders on a consistent basis
• Work closely with Inventory Department to identify DLBA properties that fit in the Program Agreement for conveyance
• Work closely with other Disposition Teams to ensure Temporary License Agreements, Purchase Agreement, and Closing Documents are property executed.

Manage and maintain activities related to the Programs, reporting, grants, and compliance.

• Manage projects, from application intake and review to transaction processing.
• Monitor progress of all projects to ensure compliance consistent with agreement terms.
• Interface with applicants and stakeholders on a consistent basis to advance application processing and project management
• Manage a Salesforce strategy for the Programs
• Enter, track and report components of approval processes and transactions into Salesforce database and maintain accuracy
• Ensure project goals and objectives are achieved by appropriately tracking and reporting data using Salesforce.
• Coordinate closings on transactions and other projects.
• Provide reporting metrics for the Program
• Identify and resolve issues and problems related to the Program
• Develop strategies to increase the disposition of DLBA owned occupied properties
• Provide recommendations to the Program Manager for process improvement and serve as the Project Manager for Salesforce enhancements affecting the Program.
• Support the Program Manager in identifying new sources of funding and developing a sustainable and effective grant process
• Assist the development and review of grants requests
• Assist annual grant compliance reviews and audits
• Ensure compliance with all DLBA procedures and guidelines.
• Perform other duties as assigned by Grants and Occupied Program Manager

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Bachelor’s degree in public administration, urban planning, community development, business administration, or a related field
• At least four (4) years of experience in economic development, real estate, project management, planning, public administration or other related professions.
• Previous experience in grant development and management
• In depth knowledge of Detroit communities and respect for diverse cultures/lifestyles
• Ability to work cooperatively and collaborate with internal and external organizations and stakeholders and build effective partnerships
• Ability to work well in a fast paced and demanding environment
• Excellent communication, both verbal and written, and grammar skills
• Excellent time management skills and ability to multitask
• High level of customer service orientation
• Proficient use of Microsoft Office Suite: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

PHYSICAL DEMANDS

While performing the duties of this job, the candidate must be able to move up to 30 pounds floor to waist, and pushing/pulling up to 30 pounds a distance of up to 100 feet.  Must have ability to travel to and from various locations throughout the City of Detroit utilizing personal vehicle. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

GENERAL JOB SUMMARY

The Program Specialist II is responsible for performing a variety of administrative support assignments for DLBA occupied programs (“Programs”) where the reviewing and processing of documents, retrieving, and distribution of data or information is an essential and/or substantial part of the work. Additionally, this role will communicate with organizations and partner agencies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Investigate and triage client and program inquires related to the Program and escalate to Program Manager, if necessary
• Coordinate with other DLBA departments to ensure the movement of properties through DLBA pipelines.
• Contact occupants for documents needed for processing program eligibility and verification
• Analyze all documents (eligibility documents, database entries, etc.) to ensure completion, accuracy and compliance with program rules and policies
• Organize and upload documents to Salesforce database
• Enter, track and report components of Program processes into Salesforce database and maintain accuracy
• Provide documentation and liaise with organizations and partner agencies
• Schedule and review property inspections
• Miscellaneous reporting as needed related to occupied programs
• Provide support for planning and facilitating occupied events
• Provide support to and perform additional duties as directed by the Grants and Occupied Program Manager

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Bachelor’s degree in business administration, public policy, urban planning, urban studies, economics, community development, real estate, social work or a related field, preferred.
• 2-3 years of customer service and case management experience
• Strong sense of public service to residents of Detroit
• Strong sense of urgency and problem-solving skills
• Attention to detail
• Excellent communication, both verbal and written, and grammar skills
• Excellent time management skills and ability to multi-task
• Ability to work well with computers and multiple software interfaces
• Ability to work well in a fast paced and demanding environment
• Proficiency in Microsoft Office Suite
• Detroit resident, preferred

PHYSICAL DEMANDS

While performing the duties of this job, the candidate must be able to move up to 30 pounds floor to waist and pushing/pulling up to 30 pounds a distance of up to 100 feet.  Must have ability to travel to and from various locations throughout the City of Detroit utilizing personal vehicle. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

GENERAL JOB SUMMARY

The Staff Attorney I is responsible for a variety of activities, mainly reviewing records of title to determine legal interest holders of real property.  This includes locating records pertaining to taxes, liens, judgments, bankruptcy, mortgages, and foreclosure proceedings. Additionally, the position will be responsible for managing all aspects of nuisance abatement civil litigation, drafting legal pleadings, negotiating contracts with owners of real property, and advocating on behalf of the client.

ESSENTIAL DUTIES AND RESPONSIBILITIES

NOTE:  The job duties listed are typical examples of the work performed by positions in this job classification.  Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

• Manage caseload of properties to examine title and be responsible for timely case resolution as directed
• Identify legal interest holders for specified properties from title examination
• Determine if title issue exists preventing filing of civil litigation against a property
• Input researched data into Salesforce database as directed
• Ability to keep a high level of discretion with sensitive information
• Working independently on title research caseload while maintaining a high level of productivity
• Prepare and file pleadings, argue motions, and conduct litigation, predominantly in Third Judicial Circuit Court
• Draft, negotiate, and enforce contracts with opposing parties
• Collaborate with various departments and external third-party agencies
• Perform additional duties as directed by the Principal Attorney, Nuisance Abatement Program, and General Counsel

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Juris Doctorate from an American Bar Association-accredited law school
• Member in good standing of the State Bar of Michigan
• Minimum of two to four years related legal experience, or title experience
  • Excellent communication skills, particularly in public speaking and writing
  • Excellent organizational and time management skills and ability to multi-task
  • Excellent analytical, and problem-solving skills
  • Understanding of and ability to apply attorney ethics rules
  • Familiarity with and ability to prepare litigation documents
  • Ability to work well in a fast paced and demanding environment
  • Ability to work effectively with others as part of a team
  • Ability to conduct research that is relevant, accurate, and thorough
  • Experience using and proficiency with MS Office
  • Mission-driven individual with high personal integrity and a strong sense of public service to the residents of the City of Detroit
  • Detroit residency, preferred

Additional Knowledge, Skills, Abilities

• Knowledge of land banking, tax foreclosure, municipal law, real estate, mortgages, and landlord-tenant law
• Knowledge of real property related subjects and databases, including register of deeds, TLO, LexisNexis, Probate Court records, etc.
• Strong negotiating skills

EDUCATION

• Juris Doctorate from an American Bar Association-accredited law school