GENERAL JOB SUMMARY

Employees in this job perform a variety of administrative support assignments for departmental programs where the processing of documents and recording, retrieving, and distribution of data or information is an essential and/or substantial part of the work.

There are three levels in this job.

PRINCIPLE JOB DUTIES

This is the experienced level. The employee functions as a lead worker overseeing the work of others and performs a full range of administrative support assignments and uses judgment in making decisions where alternatives are determined by established policies and procedures.

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Provide work direction for two or more full-time employees, or their equivalent, on a regular basis
• Assist with training of Sales & Programs Specialists
• Coordinate the program with other departments
• Assist with program development

NOTE:  Some knowledge in the area listed is required at the entry level, developing knowledge is required at the experienced level, and thorough knowledge is required at the advanced level.

• Strong sense of public service to residents of Detroit
• Strong sense of urgency and problem-solving skills
• Attention to detail
• Excellent communication, both verbal and written, and grammar skills
• Excellent time management skills and ability to multi-task
• Ability to work well with computers and multiple software interfaces
• Ability to work well in a fast paced and demanding environment
• Proficiency in Microsoft Office Suite
• Detroit resident preferred

Additional Knowledge, Skills, Abilities

• Demonstrated reporting experience
• Demonstrated leadership experience
• Ability to organize and coordinate the work of the unit
• Ability to explain instructions and guidelines and train others effectively
• Ability to determine work priorities, assign work, and review work for quality and production standards
• Ability to assist others in solving work problems
• Ability to establish and revise operational standards

EDUCATION

• Associate degree in business administration or related field, required; Bachelor’s Degree in business administration or other related field, preferred

GENERAL JOB SUMMARY

The Demolition Contract Specialist reports directly to the Demolition Operations Team Leader-Supervisor and is responsible for processing demolition program activities to implement federal, state and private blight elimination grants in Detroit in full compliance with executed contracts, program requirements and all federal/state/local regulations.

PRINCIPLE JOB DUTIES

• Update and maintain the Salesforce demolition database and financial tracking systems.
• Ensure that Salesforce demolition database is updated regularly and accurately reflects demolition activities including but not limited to:  property address condition status, contractor invoicing activities and required federal/state/local regulatory documentation.

• Ensure that Blight Elimination grant reimbursement system (MATT) is updated regularly and accurately reflects demolition reimbursement activities including but not limited to:  property address condition status, contractor invoicing activities and required federal/state/local regulatory documentation.

• Processes assigned demolition contractor invoicing activities including but not limited to:  review assigned invoices for completeness and accuracy; perform quality control audit for all assigned invoices; upload reviewed invoices and required supporting documentation into payment and grant reimbursement processing systems; respond to and facilitate the resolution of invoice documentation concerns; and ensure compliance with all federal/state/local regulations. 

• Maintains electronic and physical property file documentation in accordance with Demolition Department’s HHF Manual policies and procedures.

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Bachelor’s degree in Accounting, Finance or Business Administration, preferred.
• Minimum 2 years of data entry experience
• 2-4 years’ experience in a shared services center environment for high volume transactions preferred
• 2-4 years of procurement or accounts payable experience, preferably in the construction industry.
• 1-2 years of compliance and/or audit experience, preferably with federal/state/local regulations preferred.
• Experience with accounting systems
• Detail-oriented, ability to work independently and take ownership of projects
• Strong organizational, analytical and time management skills
• Ability to effectively prioritize multiple projects to meet tight deadlines and produce high quality work in a fast-paced environment
• Effective conflict resolution skills demonstrating negotiation and building effective business partnerships internally and externally
• Ability to embrace and adapt to change and a positive can-do approach to the job is required
• Demonstrated commitment to quality improvement and performance excellence
• Intermediate written and verbal communication skills
• Working knowledge of Microsoft Outlook, Word and Excel
• Ability to collaborate and work effectively with various internal and external business partners to deliver outstanding customer service.Understanding of current construction billing practices including experience with AIA documents

GENERAL JOB SUMMARY

Employees in this job perform a variety of administrative support assignments for departmental programs where the processing of documents and recording, retrieving, and distribution of data or information is an essential and/or substantial part of the work.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Search public records to verify property ownership and outstanding property taxes
• Prepare closing documents, review conditions/terms and coordinate closing for all parties involved

• Maintain effective communication with all necessary parties involved in closing a transaction to ensure a seamless closing experience
• Work with various internal departments as well as external organizations to obtain closing related documentation or obtain necessary information needed to complete a closing
  • Perform a thorough and accurate review of the file to ensure the loan is in compliance with State and Federal guidelines as well as obtain verbal verification of employment on all borrower’s that are income qualified.
  • Working knowledge of applicable federal and state regulations
  • Strong interpersonal, organizational, and problem-solving skills

• Review HUD for compliance
• Review title commitments for chain of title defects and curative title requirements
• Review and complete all applicable information in relation to the closing process
• Assemble closing packages
• Ensure all loans close within required time frames
• Ensure all regulatory and compliance issues are met
• Address and resolve potential issues that arise in relation to closing to meet the customer’s

• Strong communication (both verbal and written), organization and time management skills

QUALIFICATIONS (Knowledge, Skills, Abilities)

• High School Diploma or GED required, Associate’s degree in business administration or other related field, preferred
• Three (3) years’ experience in mortgage or title industry with closing experience
• At least one year of customer service, case management experience
• Experience in real estate closings or loan processing
• Demonstrated reporting experience
• Strong sense of public service to residents of Detroit
• Strong sense of urgency and problem solving skills
• Attention to detail
• Excellent communication, both verbal and written, and grammar skills
• Excellent time management skills and ability to multi-task
• Ability to work well with computers and multiple software interfaces
• Ability to work well in a fast paced and demanding environment
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other computer related skills
• Detroit resident, preferred

GENERAL JOB SUMMARY

The Project Manager I will assist in managing and facilitating the disposition of property by the Detroit Land Bank Authority (DLBA) for real estate development or Community Partner projects, including: (1) projects consisting of small- and large-scale rehab or new construction for residential, mixed-use, commercial, or industrial/manufacturing uses; and (2) land sales and transfer for urban agriculture, beautification, storm water management or green space.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage real estate development projects, from application intake and review, to transaction processing, to compliance monitoring
• Assess and interpret financial viability of applicant and project
• Interface with applicants and stakeholders on a consistent basis
• Coordinate and execute closings on transactions and other projects
• Enter, track and report components of approval processes and transactions into Salesforce database and maintain accuracy
• Monitor progress of all projects to ensure compliance consistent with terms of agreements
• Maintain coordination with City Economic Development Offices (Office of Jobs and Economic Growth, Planning & Development Department, Housing and Revitalization Department, and Detroit Economic Growth Corporation) and work collaboratively with Department of Neighborhoods
• Ensure compliance with all DLBA procedures and guidelines; ensure that economic development goals and objectives are achieved
• Perform other duties as assigned by Assistant Director and Dispositions Manager

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Bachelor’s degree in public administration, urban planning, community development, business administration, or a related field
• At least two (2) years of experience in economic development, real estate, project management, planning, public administration or other related professions.
• In depth knowledge of Detroit communities and respect for diverse cultures/lifestyles
• Ability to work evenings and weekends to represent DLBA at community events
• Ability to work cooperatively and effectively with outside organizations and stakeholders
• Ability to work well in a fast paced and demanding environment
• Excellent communication, both verbal and written, and grammar skills
• Excellent time management skills and ability to multitask
• High level of customer service orientation
• Proficient use of the following software: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Must possess a dependable vehicle and a current and valid license to drive in the state of Michigan
• Proficient in the use of office machines, including computers, fax machines, copiers/scanners, and telephones; and software (i.e., Microsoft Office Suite – Word, PowerPoint, Outlook)
• Must currently possess or have the ability to obtain a valid Michigan Driver License at time of hire

PHYSICAL DEMANDS

While performing the duties of this job, the candidate must be able to move up to 30 pounds floor to waist, and pushing/pulling up to 30 pounds a distance of up to 100 feet.  Must have ability to travel to and from various locations throughout the City of Detroit utilizing personal vehicle. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GENERAL JOB SUMMARY

The Data Analyst I will perform a variety of data analysis and administration activities to support the activities of the Inventory department. One of the primary duties will be analyzing and verifying all documents related to the ownership of parcels entering and exiting DLBA ownership. The position will work closely with the Data Analysis division to resolve problems related to ownership documents and other records within internal and external databases.

This is the entry level. The employee is responsible for generating reports and providing the department with technical and administrative support. This role will be primarily responsible for making changes and updates to related data based on requests received

PRINCIPAL JOB DUTIES

• Acquire property-based information from external sources and reconcile it with information in the DLBA’s Salesforce database
• Coordinate with external partner agencies to ensure data relevant to DLBA-owned or formerly DLBA-owned properties is accurately reflected in those external databases
• Perform regular audits of property-based information within the DLBA’s database
• Extract, load, and reconcile large amounts of data across multiple system platforms and sources
• Load data into the DLBA’s Salesforce database
• Check and/or compare documents, forms, applications, or other materials for accuracy, completeness, grammar, and format 
• Provide administrative and simple analytical data management support for activities of the Inventory department
• Develop regular reports and deliverables for management
• Prepare and interpret goals and objectives for the work area in order to resolve problems, make recommendations for changes in instructions and/or guidelines, and ensure the adequacy of work
• Comply with all state, federal, and company guidelines, rules and regulations
• Develop and maintain strong relationships with team
• Perform other related duties as directed by leadership

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Must have strong organizational, analytical, diagnostic, and problem-solving skills
• Ability to maintain records and prepare reports and correspondence related to work duties
• Some knowledge of Salesforce or other CRM software, preferred
• Familiarity with land records and real estate transaction processes
• Ability to communicate clearly
• Excellent customer service to both internal and external customers
• Knowledge of Detroit communities and respect for diverse cultures/lifestyles
• Proven track record of working in a highly dynamic and fast-paced environment
• Ability to operate standard office equipment (e.g. a personal computer, wireless equipment, copier and fax)
• Proficiency with the following software: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), Adobe version 10 or greater

EDUCATION

 Data Analyst I

• Bachelor’s Degree in Computer Science, Statistics, Urban Planning, Geography or equivalent demonstrated analytical and technical ability

EXPERIENCE

Data Analyst I

• 1 or more years of professional or academic experience in Data Management, Data Analysis or Database Administration
• Experience working with stakeholders to understand and propose solutions and approaches to analytic problems
• Experience creating, testing, and optimizing data tables

GENERAL JOB SUMMARY

The Graduate Research Fellow is responsible for completing interdisciplinary data analysis projects to improve understanding of the local housing market.  Through the development of data evaluation methodologies, data interpretation, policy analysis, and the production of reports, maps, and graphs, the fellow will evaluate program impacts, guide organization strategies, and support the organization’s data analysis activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop reports, including data visualizations, maps, graphs, and written narratives
• Review, interpret, summarize, and critique academic and professional planning literature
• Assess, critique, and review housing strategies and planning efforts used in other geographies and develop reports on their applicability to Detroit
  • Provide analytical support for programs within the department
  • Review data to determine operational impacts and needed actions
  • Model data, create process flowcharts, provide reports and analyses for critical projects
  • Identify and define data requirements
  • Determine data needed to be collected and the appropriate data resources
  • Develop data collection and evaluation methodologies
  • Ensure the integrity, confidentiality and security (data protected and backed up) of all datasets
  • Comply with all state, federal, and company guidelines, rules and regulations
  • Complete ad-hoc tasks as requested
  • Perform other related duties as directed

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Must have strong organizational, analytical, diagnostic, and problem-solving skills
• Ability to identify and implement best research practices
• Proven track record of producing academic research materials
• A strong system and data analysis background
• Ability to communicate clearly
• Proven track record of working in a highly dynamic and fast-paced environment
• Proficiency with the following software: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), Adobe version 10 or greater
• Ability to work independently and collaboratively to accomplish responsibilities, goals and projects
  • Ability to organize work to meet deadlines and work independently
  • Ability to troubleshoot hardware and software problems is highly desirable.

EDUCATION

• Currently pursuing an advanced degree in Geography, Statistics, Public Policy, Urban Planning, Urban Informatics, Computer Science, or a related field.  Recent graduates may also apply.

EXPERIENCE

• 1-3 years of professional or academic experience in Data Analysis or Quantitative Research Methodology
• Experience working with stakeholders to understand and propose solutions and approaches to sophisticated analytic problems
• Experience designing, developing and generating reports from a relational database application.
• Experience Working with ArcGIS or other GIS Software preferred

GENERAL JOB SUMMARY

The Inventory Planning Fellow is a temporary position within the DLBA Inventory department. The Inventory Planning Fellow will be responsible for the reviewing and analyzing property data for structures owned by the Detroit Land Bank Authority (DLBA) and evaluating properties for DLBA sale or demolition programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Evaluate DLBA-owned structures for the demolition or disposition programs, taking into account property condition information, alongside real estate market conditions, planning considerations, and input from residents, in making determinations.
• Review property inspection data received from the DLBA’s property management vendors.
• Triage inspection results and identify issues in need of immediate attention, working with the Manager for the resolution.
• Determine additional data needed to make assessments.
• Track and prepare reports pertaining to property assessments and project statuses.
• Provide support for broader department efforts to monitor and act upon changes in property status, condition and/or resident input.
• Coordinate the input of large quantities of property inspection data into the DLBA’s data management system.
• Interface with the Manager to provide information and support for other agency efforts.
• Perform additional related duties as directed.

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Currently pursuing an advanced degree in Geography, Statistics, Public Policy, Urban Planning, History, Economics, Construction Management, Architecture, or a related field.  Recent graduates may also apply.
• Familiarity with home renovation, construction methods, and building codes, preferred.
• Detail oriented with excellent organizational and time management skills and the ability to work under tight deadlines
• Strong verbal and written communication and presentation skills
• A self-starter with the ability to handle multiple projects at any given time
• Ability to use auxiliary and peripheral IT equipment
• Ability to communicate effectively verbally and in writing
  • Proficiency in Microsoft Office Suite word processing, spreadsheets, email, and PowerPoint, required.  Experience with Salesforce preferred.

GENERAL JOB SUMMARY

The Demolition Contract Specialist reports directly to the Demolition Operations Team Leader-Supervisor and is responsible for processing demolition program activities to implement federal, state and private blight elimination grants in Detroit in full compliance with executed contracts, program requirements and all federal/state/local regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Update and maintain the Salesforce demolition database and financial tracking systems.

• Ensure that Salesforce demolition database is updated regularly and accurately reflects demolition activities including but not limited to:  property address condition status, contractor invoicing activities and required federal/state/local regulatory documentation.

• Ensure that Blight Elimination grant reimbursement system (MATT) is updated regularly and accurately reflects demolition reimbursement activities including but not limited to:  property address condition status, contractor invoicing activities and required federal/state/local regulatory documentation.

Processes assigned demolition contractor invoicing activities including but not limited to:  review assigned invoices for completeness and accuracy; perform quality control audit for all assigned invoices; upload reviewed invoices and required supporting documentation into payment and grant reimbursement processing systems; respond to and facilitate the resolution of invoice documentation concerns; and ensure compliance with all federal/state/local regulations. 

Maintains electronic and physical property file documentation in accordance with Demolition Department’s HHF Manual policies and procedures.

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Bachelor’s degree in Accounting, Finance or Business Administration, preferred.
• Minimum 2 years of data entry experience
• Detail-oriented, ability to work independently and take ownership of projects
• Strong organizational, analytical and time management skills
• Ability to effectively prioritize multiple projects to meet tight deadlines and produce high quality work in a fast paced environment
• 2-4 years’ experience in a shared services center environment for high volume transactions preferred
• 2-4 years of procurement or accounts payable experience, preferably in the construction industry.
• 1-2 years of compliance and/or audit experience, preferably with federal/state/local regulations preferred.
• Effective conflict resolution skills demonstrating negotiation and building effective business partnerships internally and externally
• Ability to embrace and adapt to change and a positive can-do approach to the job is required
• Demonstrated commitment to quality improvement and performance excellent 
• Intermediate written and verbal communication skills
• Working knowledge of Microsoft Outlook, Word and Excel
• Experience with accounting systems
• Ability to collaborate and work effectively with various internal and external business partners to deliver outstanding customer service.
• Understanding of current construction billing practices including experience with AIA documents
• Proven track record of working in a highly dynamic and fast-paced environment
• Proficiency with the following software: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), Adobe version 10 or greater

GENERAL JOB SUMMARY

The Project Liaison II will draw upon a passion for constituent relationship-building, an understanding of data analysis, and a real estate background. The Project Liaison will be responsible for supporting field work, community engagement and marketing of pilot programs and strategies. The Project Liaison will be responsible for coordinating pilot programs and strategies, as well as related governmental relationships. In addition, the Project Liaison will perform a variety of administrative support assignments for the programs and/or various departmental projects and activities including field work as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Build and maintain relationships through community engagement and field work to strengthen community ties with the Detroit Land Bank Authority
• Assist with the planning and hosting of neighborhood events
• Review documents and reports, and synthesize summaries to guide departmental policy
• Visit neighborhoods and other cities to learn about new practices, and create reports for departmental leadership
• Monitor and respond to constituent inquiries into properties
• Conduct field investigations, site surveys, and on-the ground neighborhood studies
• Enter, track and report all necessary components of process into Salesforce database
• Generate weekly Salesforce reports and monitor daily Salesforce reports
• Learn and ensure compliance with DLBA policies, procedures and guidelines
• Triage eligible and ineligible participants and/or organizations using program guidelines
• Track and monitor compliance of projects
• Build tracking system for new projects as they are developed
• Develop strategies to increase the disposition of DLBA owned properties and identify real estate development opportunities
• Interact with department personnel, managers, directors, neighborhood leaders, and City officials
• Perform other duties as assigned by Manager

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Bachelor’s degree, preferred. An equivalent of work experience may substitute for the degree, at the discretion of the DLBA.
• Process-oriented individual who can strategize solutions and efficiencies in a developing program
• Knowledge of Detroit communities and respect for diverse cultures/lifestyles
• Ability to work cooperatively and effectively with outside organizations and stakeholders
• Ability to work independently following guidelines, organize time effectively and set work priorities
• Ability to work well in a fast-paced and demanding environment
• Excellent communication, both verbal and written, and grammar skills
• Excellent time management skills, ability to multitask, and attention to detail is required
• High level of customer service orientation
• Ability to read development plans and summarize to DLBA standards
• Highly proficient with the following software: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Salesforce, Conga
• Must currently possess, or have the ability to obtain, a valid Michigan Driver’s License at time of hire

PHYSICAL DEMANDS

While performing the duties of this job, the candidate must be able to move up to 30 pounds floor to waist and pushing/pulling up to 30 pounds a distance of up to 100 feet.  Must have ability to travel to and from various locations throughout the City of Detroit utilizing personal vehicle. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.