GENERAL JOB SUMMARY

A Maintenance Technician I plays an integral part of the Detroit Land Bank Authority’s in-house maintenance team through direct field work  Employees in this classification directly support the management of the land bank’s inventory and property sales processes by completing property preservation activities including minor construction, landscaping, and debris disposal. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• The ability to work within a team environment to prepare DLBA homes and vacant lots for sale, including the participation of a fair division of tasks which may include but is not limited to:
  • Debris removal and relocation from DLBA owned vacant homes and lots
  • Board-up windows, doors, and other openings on DLBA owned structures, including the cutting of the proper materials (OSB) with appropriate saws to correctly fit the space to be covered, and securing the board-up materials with the appropriate tools (drill/driver, fasteners, hammer, nails)
  • Build temporary doors with the use of OSB and temporary hinges
  • Installation of hasp and padlock
  • Lawn maintenance, including the ability to use a push-style lawnmower, trimmers, and all other appropriate tools used for the removal of overgrowth
  • Tree trimming which may include the use of pole-trimmer and chain saw
  • The ability to report any obvious signs of diseased or dead trees   
  • Installation of roof tarps
  • Snow removal
  • Painting over graffiti
  • Build temporary stairs
  • Ability to properly use tools and ensure they and are maintained in good condition
  • Willingness and ability to report the completion and tracking of work, which may include before and after photos
  • Report use of materials to supervisor
  • Maintain safe workspace and the report of any violations to safety
  • Other duties as assigned by manager
  • Maintain proper timecard documentation
  • Work well in a team environment

QUALIFICATIONS (Knowledge, Skills, Abilities)

• High school diploma, or equivalent, preferred
• Possession of valid driver’s license, required
• Clean driving record, preferred
• Car Insurance required
• Minimum of 6 months experience in construction, property maintenance, or construction trade, or the completion of construction or trade-oriented education
• Ability of and willingness to report completed work in tracking systems
• Ability to safely operate light duty power tools, such as drills and saws
• Ability to safely operate gas powered lawn mowers and trimmers
• Ability to properly care for tools including cleaning, recharging batteries, and maintaining proper oil and fuel levels in lawn and garden equipment
• Ability to lift and carry a minimum of 60 lbs.
• Ability to operate snow removal equipment, such as a snow blower
• Strict adherence to all safety guidelines required by OSHA and the DLBA
• Ability to handle all DLBA owned equipment responsibly
• Ability and motivation to work well within a team
• Ability to follow direction

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit with lifting of materials 60 lbs. or more.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to do a great deal of local traveling to properties within the city of Detroit (10%); throughout the year.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GENERAL JOB SUMMARY

A Maintenance Technician II plays an integral part of the Detroit Land Bank Authority’s in-house maintenance team through direct work in the field and providing work direction to one or more employees.  Employees in this classification directly support the management of the land bank’s inventory and property sales processes by assessing and inventorying necessary property preservation needs, completing necessary preservation tasks, and ensuring timely and accurate reporting of completed work.  Additionally, a Maintenance Technician II ensures completion of work according to schedule, and coordinates activities with partner agencies and suppliers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for leading on-site team and participating in work to prepare DLBA homes and vacant lots for sale, which may include but is not limited to:
  • Debris removal and relocation from DLBA owned vacant homes and lots
  • Board-up windows, doors, and other openings on DLBA owned structures, including the cutting of the proper materials (OSB) with appropriate saws to correctly fit the space to be covered, and securing the board-up materials with the appropriate tools (drill/driver, fasteners, hammer, nails)
  • Build temporary doors with the use of OSB or and temporary hinge.
  • Installation of hasps and padlocks
  • Lawn maintenance, including the ability to use a push-style lawnmower, trimmers, and all other appropriate tools used for the removal of overgrowth
  • Tree trimming which may include the use of pole-trimmer and chain saw
  • The ability to report any obvious signs of diseased or dead trees   
  • Installation of roof tarps
  • Snow removal
  • Painting over graffiti
  • Ability to build temporary stairs
  • Properly identify and cordon off potential safety hazards
  • Create plan of action for work to be completed on job sites, and the ability to report on progress, completion, and any potential challenges
  • Responsible for ensuring tools and equipment are used safely, properly and are maintained in good condition
  • Track the use of materials and supplies and maintain organized records to assist with the management of procurement
  • Facilitate successful delivery of supplies and material
  • Maintain safe workspace and the documentation of any violations to safety standards
  • The ability to ensure the completion of tasks performed by team and proper documentation of work completed including before and after pictures, through the Salesforce or other DLBA tracking systems
  • Other duties as assigned by manager
  • Maintain proper timecard documentation
  • Work well in a team environment
  • Ability to work well with the public, including answering questions from neighbors

QUALIFICATIONS (Knowledge, Skills, Abilities)

• High school diploma, or equivalent, required
• Possession of valid driver’s license, required
• Clean driving record, preferred
• Car Insurance required
• 1-3 years of experience in construction, property maintenance, property preservation, or construction trade
• 1-3 years of experience providing work direction to employees
• Detail-oriented and the ability to properly track and report work progress
• Ability to safely operate light duty power tools, such as drills and saws
• Ability to safely operate, maintain, and inspect gas powered lawn mowers and trimmers and other small engine equipment
• Ability to properly care for tools including cleaning, recharging batteries, and maintaining proper oil and fuel levels in lawn and garden equipment
• Ability to lead a team that uses the aforementioned equipment
• Ability to lift and carry a minimum of 60 lbs
• Ability to operate snow removal equipment, such as a snow blower
• Strict adherence to all safety guidelines required by OSHA and the DLBA
• Ability to handle all DLBA owned equipment responsibly       
• Ability and motivation to work well within a team
• Ability to follow direction

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit with lifting of materials 60 lbs. or more.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to do a great deal of local traveling to properties within the city of Detroit (10%); throughout the year.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GENERAL JOB SUMMARY

Employees in this job interacts, face-to-face, via telephone, and e-mail with clients; providing them with information to address inquiries and/or resolve complaints regarding Detroit Land Bank Authority programs and services. The employee works in a developing capacity with increased responsibility for performing a range of assignments under the supervision of the ISR III & CSM.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve clients via telephone, email or face-to-face interaction. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
• Answer inquiries by clarifying client needs; researching, locating, and providing answers to inquiries, fulfilling requests; maintaining database to record all client activities
• Resolve problems by clarifying issues with other departments; escalating unresolved problems to ISR III or CSM
• Instruct clients on usage of Kiosk
• Communicate regularly with manager regarding job issues and concerns
• Perform other related duties as assigned
• Must possess exceptional interpersonal skills and be able to handle sensitive and confidential situations and documentation
• Ability to de-escalate interactions with clients and maintain a peaceful work environment
• Follow communication procedures, guidelines and policies
  • Answer inquiries by clarifying client needs; researching, locating, and providing answers to inquiries, fulfilling requests; maintaining database to record activities
  • Resolve problems by clarifying issues; escalating unresolved problems
  • Analyze client inquiries; direct callers and visitors to appropriate departments, as necessary
  • Instruct clients on the usage of the Kiosks
  • Reply to and track all inquiries from Kiosks
  • Communicate regularly with manager regarding job issues and concerns
  • Perform other related duties as assigned

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• High School Diploma or GED equivalent
• One year of customer service experience
• Proficient knowledge of Microsoft Office Suite (Word, Excel, Outlook)
• Basic math skills
• Ability to type and operate standard office equipment
• Knowledge of customer service practices and principles
• Meticulous and thorough with a strong attention to detail
• Good time management skills and ability to multi-task
• Good telephone and listening skills
• Good oral and written communication skills
• Good problem-solving skills
• Good data entry and proofreading skills
• Must be highly flexible and have the skill to work in a fast-paced, dynamic environment where priorities, demands and timelines can shift
• Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook)
• Must pass a background check

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to sit, walk, stand; use hands to finger, reach with hands and arms; and talk or hear.  The employee is occasionally required to stoop.

WORK ENVIRONMENT: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

GENERAL JOB SUMMARY

The Buy Back Project Manager reports directly to the Occupied Properties Program Manager- Disposition Department and is responsible for implementing, managing, and facilitating the disposition of properties through the Buy Back Program.

 ESSENTIAL DUTIES AND RESPONSIBILITIES

 Manage relationships with Program Partners and DLBA Departments.

• Build and maintain relationships with non-profit partners, City departments and other organizations
• Interface with applicants and stakeholders on a consistent basis
• Work closely with other departments to identify DLBA properties that fit in the Program parameters.
• Work closely with Project Liaison to ensure application intake and review processing meet Program parameters

 Manage and maintain activities related to the Program, reporting, and compliance.

• Manage a Salesforce strategy for the Program
• Enter, review, and report on title work
• Enter, track and report components of approval processes and transactions into Salesforce database and maintain accuracy
• Ensure project goals and objectives are achieved by appropriately tracking and reporting data using Salesforce.
• Provide reporting metrics for the Program
• Identify and resolve issues and problems related to the Program
• Develop strategies to grow Occupied Programs
• Ensure compliance with all DLBA procedures and guidelines.
• Provide recommendations to the Program Manager for process improvement and serve as the Project Manager for Salesforce enhancements affecting the Program.
• Perform other duties as assigned by Occupied Properties Program Manager

 QUALIFICATIONS (Knowledge, Skills, Abilities)

• Bachelor’s degree in social work, public administration, urban planning, community development, business administration, or a related field
• At least two (2) years of experience in economic development, real estate, project management, planning, public administration or other related professions.
• In depth knowledge of Detroit communities and respect for diverse cultures/lifestyles
• Ability to work cooperatively and collaborate with internal and external organizations and stakeholders and build effective partnerships
• Ability to work well in a fast paced and demanding environment
• Excellent communication, both verbal and written, and grammar skills
• Excellent time management skills and ability to multitask
• High level of customer service orientation
• Proficient use of Microsoft Office Suite: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

GENERAL JOB SUMMARY

The Project Liaison II is responsible for supporting the assessment and pipeline preparation of vacant land owned by the Detroit Land Bank Authority (DLBA) for sale and reuse. This includes performing a variety of data analysis activities for supporting the processes utilized within the Inventory Department. The Project Liaison will be charged with reviewing property data, triaging property purchase inquiries and determining additional information needed to ensure properties move smoothly toward disposition. The Project Liaison will perform a variety of administrative support assignments related to departmental projects and activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Build and maintain relationships with participants, community partners and organizations
• Evaluate DLBA-owned structures for demolition or disposition programs, accounting for a range of factors, along with guidance from the Manager, in making determinations.
• Identify home sale priorities and vet houses for sale through one of the DLBA’s home sale programs.
• Review property inspection data received from the DLBA’s property management vendors.
• Triage inspection results and identify issues in need of immediate attention, working with the Manager and other team members for their resolution.
• Determine additional data needed to make assessments.
• Track and prepare regular reports pertaining to property assessments and project statuses.
• Provide support for broader department efforts to monitor and act upon changes in property status, condition and/or resident input.
• Coordinate the input of large quantities of property inspection data into the DLBA’s data management system.
• Coordinate with a range of DLBA departments and teams as directed to ensure the movement of properties through DLBA pipelines
• Triage resident requests related to the status of DLBA-owned structures.
• Assist with home sale pipeline activities as needed and in close coordination with Project Manager I.
• Create online property listings for DLBA sales.
• Assist the Manager with special projects as needed.
• Perform other related duties as assigned by the Manager.

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Bachelor’s degree in urban planning, political science, history, community development, real estate, Geography, or a related field.
• Familiarity with construction methods and building codes, preferred.
• Strong ability to multi-task, prioritize multiple projects simultaneously and work under tight deadlines.
• Detail oriented with excellent organizational and time management skills and the ability to work under tight deadlines.
• Strong verbal and written communication and presentation skills, with a sound grasp of English grammar and composition.
• Ability to understand and carry out the terms and conditions of contractual agreements.
• Ability to maintain records and prepare reports and correspondence related to the work.
• Proficient in MS Office Suite of products (Word, Excel, PowerPoint, Access, Outlook). Experience with Salesforce, preferred.
• Possession of valid Michigan driver’s license.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit with occasional lifting of materials up to 25 lbs.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to do a great deal of local traveling to properties within the city of Detroit (10%); throughout the year.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GENERAL SUMMARY

Employees in this job complete or oversee in a variety of professional assignments involving the design, maintenance, and implementation of accounting systems; the systematic classification and assessment of accounting data; and the preparation of related managerial and financial reports. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee the work of Accountant II, Accountant I and or Accounting Assistant staff
• Oversee an entire process (i.e., Month end, Reconciliation, Management Reporting, Treasury Duties, Budgeting, External Reporting)
• Be the point person for Lead on a process
• Lead process improvement efforts
• Support day-to-day departmental functions
• Complete month-end closing
• Reconcile various general ledger accounts
• Work with auditor compliance for financial reporting requirements.
• Recommend changes in accounting systems and procedures.
• Prepare financial statements
• Assist with training staff
• Assist with preparation for the audit process
• Assist with implementing and maintaining internal financial controls and procedures
• Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
• Good understanding of non-profit audit requirements and preparation.
• QuickBooks and Financial Force experience highly desirable
• Proficiency in Microsoft Excel and Word
• Must be a team player, willing to assist and/or train co-workers
• Perform special accounting assignments and other related duties as assigned by Controller and/or Chief Financial Officer

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Bachelor’s degree in accounting or related field
• 3 to 5 years in inventory accounting or related accounting experience
• Ability and desire to translate complex financial concepts to individuals at all levels including finance and non-finance managers.
• Ability to communicate well with all levels of the organization
• Ability to read, analyze, and interpret governmental regulations.
• Knowledge of HUD federal funding rules and regulations
• Reliable, dependable, courteous
• Must be able to keep all accounting information confidential
• Solid understanding of generally accepted accounting principles (GAAP) particularly in the governmental sector.
• Strong reconciliation and problem-solving skills, research and resolution skills, data analysis and multi-tasking skills; detail-oriented
• Thorough knowledge of applicable accounts payable & receivable/general ledger systems and procedures, financial chart of accounts and corporate procedures
• Ability to communicate effectively verbally and in writing
• Ability to interact with employees and vendors in a professional manner
• Certified Public Accountant certification (CPA), preferred for Accountant III position

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to move and file paperwork, at times stacks of it.  The employee must occasionally lift and/or move up to 10 pounds. The employee must also be able to occasionally drive and walk to events and appointments throughout Downtown Detroit and the Detroit Metro area.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GENERAL SUMMARY:

 The CFO and Controller will lead all day-to-day, and month-end finance operations and supervise a team of staff members including functional responsibility over accounting, accounts payable, accounts receivable, and inventory. The Assistant Controller will support the Chief Financial Officer/Controller to partner with the program staff to ensure that the Detroit Land Bank Authority has the systems and procedures in place to support effective program implementation and conduct audits in accordance with generally accepted accounting principles (GAAP). The Assistant Controller will work closely with program leaders and their staffs, not only to educate those regarding accounting procedures but also to explore how the finance function can support program operations.The Assistant Controller chief duty is to support and provide the Chief Financial Officer/Controller with relevant, accurate and timely, financial data necessary for budgetary and financial decisions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage the accuracy and productivity of day-to-day activities of accounts payable, cash balances, invoicing/billing, customer credits and collections, fixed asset records, general & entity accounting, cost accounting and reporting systems ensuring compliance with appropriate GAAP standards and regulatory requirements.
• Safeguard assets and assure accurate and timely recording of all transactions by developing and implementing policies and procedures, disciplines of internal audits, controls and checks across all departments.

• Maintain internal control and safeguards for receipt of revenue, costs, and program budgets and actual expenditures. Coordinate all audit activity.
• Consistently analyze financial data and present financial reports in an accurate and timely manner; clearly communicate monthly, quarterly, and annual financial statements; monitor progress and changes and keep senior leadership abreast of financial status.

• Manage commercial banking relationships to facilitate an appropriate credit resource under highly competitive terms.
• Manage the month-end process to ensure the financial statements are accurate and information is available in a timely manner
• Create monthly a full set of financial statements and provide to the CFO
• Other duties as assigned.

 SUPERVISORY RESPONSIBILITY

Manages the overall direction, coordination, and evaluation of the accounting operations. Carries out supervisory responsibilities in accordance with the company policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, directing work, rewarding and disciplining employees, performance reviews, and addressing complaints and resolving problems.  Provide leadership in strengthening internal communications with staff at all levels throughout the organization; create and promote a positive and supportive work environment.

QUALIFICATIONS: (knowledge, experience, skills, abilities)

• Master’s Degree in related field.
• Seven or more years related experience and/or training, or equivalent combination of education and experience.
• Solid understanding of GAAP standards, particularly in the governmental sector.
• Experience in a complex nonprofit that has multiple programs, preferred.
• CPA license, preferred.
  • Good understanding of non-profit audit requirement and preparation.
  • Knowledge of HUD federal funding rules and regulations
  • Technology savvy with experience selecting and overseeing software installations and managing relationships with software vendors
  • Advanced knowledge of accounting and reporting software
  • Keen analytic, organization and problem solving skills
  • Strong interpersonal and communication skills; experience in effectively communicating key data, including presentations to senior management, board or other outside partners.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Ability and desire to translate complex financial concepts to individuals at all levels including finance and non-finance managers.
  • Strong leadership skills to leverage strengths of the current finance team members
  • Commitment to recruiting, mentoring, training, and retaining a diverse team; the foresight and ability to delegate accordingly.
  • Ability to read, analyze, and interpret governmental regulations.
  • Ability to respond effectively to the most sensitive inquiries and complaints.

Assistant Controller must use the utmost discretion in all presentations/correspondence to the CFO

GENERAL JOB SUMMARY

Employees in this job complete a variety of assignments to assist in managing and facilitating the renovation and disposition of property by the Detroit Land Bank Authority (DLBA) for a rehabilitation programs funded by the DLBA, including: (1) projects consisting of small- and large-scale rehab or new construction for residential, mixed-use, commercial, or industrial/manufacturing uses; and (2) land sales and transfer for urban agriculture, beautification, storm water management or green space.

________________________________________

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Enter, track and report components of approval processes and transactions into Salesforce database and maintain accuracy
• Perform Rehab Inspection 1 – Collection of photos and initial home data
• Perform Rehab Inspection 2 – Document Existing Conditions
• Prepare Final Floor Plans, Roof Area Take-offs, Attic Ventilation Calculations, Finish Schedules, Window Schedules and Kitchen Elevations
• Proficient use of housing rehabilitation software such as Housing Developer Pro for use in the development of scope of work documents
• Monitor progress of all projects to ensure compliance consistent with terms of agreements and approved scopes of work
• Monitor job sites to ensure procedures are enforced, specifically established security protocol and permit posting
• Prepare Weekly Field Reports
• Participate in Weekly Contractor Meetings
• Receive and maintain collection of keys after exterior door installation
• Log furnace and water heater serial numbers in Salesforce
• Participate in Punchlist walk throughs

ADDITIONAL SKILLS

• Working knowledge of City residential building, mechanical, plumbing, electrical and energy codes
• Working knowledge of State of Michigan Lead and Asbestos abatement laws
• Working knowledge of current construction methods, materials, tools and equipment
• Working knowledge of LEED, Green-Star, Home Performance with Energy-Star and/or similar residential green building standard
• Proficient use of Computer-Aided Design (CAD) Software such as Chief Architect

EDUCATION
• Bachelor’s degree in Construction Management or construction related field

EXPERIENCE
• At least two (2) years of experience in inspection or the construction trades, or any equivalent combination of education and experience

QUALIFICATIONS (Knowledge, Skills, Abilities)
• In depth knowledge of Detroit communities and respect for diverse cultures/lifestyles
• Ability to work evenings and weekends to represent DLBA at community events
• Ability to work cooperatively and effectively with outside organizations and stakeholders
• Ability to work well in a fast paced and demanding environment
• Excellent communication, both verbal and written, and grammar skills
• Excellent time management skills and ability to multitask
• High level of customer service orientation
• Proficient use of the following software: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Must possess a dependable vehicle and a current and valid license to drive in the state of Michigan

PHYSICAL DEMANDS

While performing the duties of this job, the candidate must be able to move up to 30 pounds floor to waist and pushing/pulling up to 30 pounds a distance of up to 100 feet. Must have ability to travel to and from various locations throughout the City of Detroit utilizing personal vehicle. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.