GENERAL JOB SUMMARY

A Maintenance Technician I plays an integral part of the Detroit Land Bank Authority’s in-house maintenance team through direct field work  Employees in this classification directly support the management of the land bank’s inventory and property sales processes by completing property preservation activities including minor construction, landscaping, and debris disposal. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• The ability to work within a team environment to prepare DLBA homes and vacant lots for sale, including the participation of a fair division of tasks which may include but is not limited to:
  • Debris removal and relocation from DLBA owned vacant homes and lots
  • Board-up windows, doors, and other openings on DLBA owned structures, including the cutting of the proper materials (OSB) with appropriate saws to correctly fit the space to be covered, and securing the board-up materials with the appropriate tools (drill/driver, fasteners, hammer, nails)
  • Build temporary doors with the use of OSB and temporary hinges
  • Installation of hasp and padlock
  • Lawn maintenance, including the ability to use a push-style lawnmower, trimmers, and all other appropriate tools used for the removal of overgrowth
  • Tree trimming which may include the use of pole-trimmer and chain saw
  • The ability to report any obvious signs of diseased or dead trees   
  • Installation of roof tarps
  • Snow removal
  • Painting over graffiti
  • Build temporary stairs
  • Ability to properly use tools and ensure they and are maintained in good condition
  • Willingness and ability to report the completion and tracking of work, which may include before and after photos
  • Report use of materials to supervisor
  • Maintain safe workspace and the report of any violations to safety
  • Other duties as assigned by manager
  • Maintain proper timecard documentation
  • Work well in a team environment

QUALIFICATIONS (Knowledge, Skills, Abilities)

• High school diploma, or equivalent, preferred
• Possession of valid driver’s license, required
• Clean driving record, preferred
• Car Insurance required
• Minimum of 6 months experience in construction, property maintenance, or construction trade, or the completion of construction or trade-oriented education
• Ability of and willingness to report completed work in tracking systems
• Ability to safely operate light duty power tools, such as drills and saws
• Ability to safely operate gas powered lawn mowers and trimmers
• Ability to properly care for tools including cleaning, recharging batteries, and maintaining proper oil and fuel levels in lawn and garden equipment
• Ability to lift and carry a minimum of 60 lbs.
• Ability to operate snow removal equipment, such as a snow blower
• Strict adherence to all safety guidelines required by OSHA and the DLBA
• Ability to handle all DLBA owned equipment responsibly
• Ability and motivation to work well within a team
• Ability to follow direction

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit with lifting of materials 60 lbs. or more.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to do a great deal of local traveling to properties within the city of Detroit (10%); throughout the year.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GENERAL JOB SUMMARY

A Maintenance Technician II plays an integral part of the Detroit Land Bank Authority’s in-house maintenance team through direct work in the field and providing work direction to one or more employees.  Employees in this classification directly support the management of the land bank’s inventory and property sales processes by assessing and inventorying necessary property preservation needs, completing necessary preservation tasks, and ensuring timely and accurate reporting of completed work.  Additionally, a Maintenance Technician II ensures completion of work according to schedule, and coordinates activities with partner agencies and suppliers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for leading on-site team and participating in work to prepare DLBA homes and vacant lots for sale, which may include but is not limited to:
  • Debris removal and relocation from DLBA owned vacant homes and lots
  • Board-up windows, doors, and other openings on DLBA owned structures, including the cutting of the proper materials (OSB) with appropriate saws to correctly fit the space to be covered, and securing the board-up materials with the appropriate tools (drill/driver, fasteners, hammer, nails)
  • Build temporary doors with the use of OSB or and temporary hinge.
  • Installation of hasps and padlocks
  • Lawn maintenance, including the ability to use a push-style lawnmower, trimmers, and all other appropriate tools used for the removal of overgrowth
  • Tree trimming which may include the use of pole-trimmer and chain saw
  • The ability to report any obvious signs of diseased or dead trees   
  • Installation of roof tarps
  • Snow removal
  • Painting over graffiti
  • Ability to build temporary stairs
  • Properly identify and cordon off potential safety hazards
  • Create plan of action for work to be completed on job sites, and the ability to report on progress, completion, and any potential challenges
  • Responsible for ensuring tools and equipment are used safely, properly and are maintained in good condition
  • Track the use of materials and supplies and maintain organized records to assist with the management of procurement
  • Facilitate successful delivery of supplies and material
  • Maintain safe workspace and the documentation of any violations to safety standards
  • The ability to ensure the completion of tasks performed by team and proper documentation of work completed including before and after pictures, through the Salesforce or other DLBA tracking systems
  • Other duties as assigned by manager
  • Maintain proper timecard documentation
  • Work well in a team environment
  • Ability to work well with the public, including answering questions from neighbors

QUALIFICATIONS (Knowledge, Skills, Abilities)

• High school diploma, or equivalent, required
• Possession of valid driver’s license, required
• Clean driving record, preferred
• Car Insurance required
• 1-3 years of experience in construction, property maintenance, property preservation, or construction trade
• 1-3 years of experience providing work direction to employees
• Detail-oriented and the ability to properly track and report work progress
• Ability to safely operate light duty power tools, such as drills and saws
• Ability to safely operate, maintain, and inspect gas powered lawn mowers and trimmers and other small engine equipment
• Ability to properly care for tools including cleaning, recharging batteries, and maintaining proper oil and fuel levels in lawn and garden equipment
• Ability to lead a team that uses the aforementioned equipment
• Ability to lift and carry a minimum of 60 lbs
• Ability to operate snow removal equipment, such as a snow blower
• Strict adherence to all safety guidelines required by OSHA and the DLBA
• Ability to handle all DLBA owned equipment responsibly       
• Ability and motivation to work well within a team
• Ability to follow direction

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit with lifting of materials 60 lbs. or more.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to do a great deal of local traveling to properties within the city of Detroit (10%); throughout the year.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GENERAL JOB SUMMARY

Employees in this job interacts, face-to-face, via telephone, and e-mail with clients; providing them with information to address inquiries and/or resolve complaints regarding Detroit Land Bank Authority programs and services. The employee works in a developing capacity with increased responsibility for performing a range of assignments under the supervision of the ISR III & CSM.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve clients via telephone, email or face-to-face interaction. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
• Answer inquiries by clarifying client needs; researching, locating, and providing answers to inquiries, fulfilling requests; maintaining database to record all client activities
• Resolve problems by clarifying issues with other departments; escalating unresolved problems to ISR III or CSM
• Instruct clients on usage of Kiosk
• Communicate regularly with manager regarding job issues and concerns
• Perform other related duties as assigned
• Must possess exceptional interpersonal skills and be able to handle sensitive and confidential situations and documentation
• Ability to de-escalate interactions with clients and maintain a peaceful work environment
• Follow communication procedures, guidelines and policies
  • Answer inquiries by clarifying client needs; researching, locating, and providing answers to inquiries, fulfilling requests; maintaining database to record activities
  • Resolve problems by clarifying issues; escalating unresolved problems
  • Analyze client inquiries; direct callers and visitors to appropriate departments, as necessary
  • Instruct clients on the usage of the Kiosks
  • Reply to and track all inquiries from Kiosks
  • Communicate regularly with manager regarding job issues and concerns
  • Perform other related duties as assigned

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• High School Diploma or GED equivalent
• One year of customer service experience
• Proficient knowledge of Microsoft Office Suite (Word, Excel, Outlook)
• Basic math skills
• Ability to type and operate standard office equipment
• Knowledge of customer service practices and principles
• Meticulous and thorough with a strong attention to detail
• Good time management skills and ability to multi-task
• Good telephone and listening skills
• Good oral and written communication skills
• Good problem-solving skills
• Good data entry and proofreading skills
• Must be highly flexible and have the skill to work in a fast-paced, dynamic environment where priorities, demands and timelines can shift
• Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook)
• Must pass a background check

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to sit, walk, stand; use hands to finger, reach with hands and arms; and talk or hear.  The employee is occasionally required to stoop.

WORK ENVIRONMENT: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

GENERAL JOB SUMMARY

The Contract Operations Liaison II is responsible for supporting the operations of the Detroit Land Bank Authority (DLBA).  Employees in this role assist with maintenance contractor communication, invoice processing, client inquiry response, updating organization records, and other administrative support assignments related to departmental projects and activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prepare and process bills, invoices, receipts, statements, purchase orders, and other documents
• Check and/or compare documents, forms, applications, or other materials for accuracy, completeness, and format
• Obtain and track completed payment authorizations between the inventory department and accounts payable
• Accurately input and track program expenditures
• Reconcile physical and digital records
• Review and respond to Inventory Salesforce inquiries including prioritizing and submitting work orders, overseeing the completion of the work, and communicating with constituents
• Respond to maintenance inquiries and other communications requiring the explanation of procedures, policies, rules, state laws, etc., applicable to the circumstances
• Triage resident requests related to the status of DLBA-owned structures and parcels
• Record service results in Salesforce and upload photos verifying completion of maintenance work to Salesforce line items
• Assist with preparing, organizing, and uploading listing photos for DLBA-owned structures
• Complete data entry tasks
• Assist the Manager with special projects as needed.
• Perform other related duties as assigned by the Manager

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Two years’ experience in business administration, accounts payable, public policy, community development, real estate, or a related field, preferred.
• High school diploma required.  College degree preferred. 
• Strong ability to multi-task, prioritize multiple projects simultaneously and work under tight deadlines.
• Detail oriented with excellent organizational and time management skills and the ability to work under tight deadlines.
• Strong verbal and written communication and presentation skills
• Ability to understand and carry out the terms and conditions of contractual agreements.
• Ability to maintain records and prepare reports and correspondence related to the work.
• Proficient in MS Office Suite of products (Word, Excel, PowerPoint, Access, Outlook). Experience with Salesforce, preferred.
• Knowledge of Detroit strongly preferred

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit with occasional lifting of materials up to 25 lbs.  The employee is required to use hands to input, view and retrieve data from computers. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GENERAL SUMMARY

Employees in this job complete or oversee in a variety of professional assignments involving the design, maintenance, and implementation of accounting systems; the systematic classification and assessment of accounting data; and the preparation of related managerial and financial reports. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Prepare and analyze financial data drawing the correct conclusion
• Prepare journal entries and post them to the General Ledger
• Perform balance sheet account reconciliation
• Able to perform the work of an Accounting Assistant that includes:
  • Review all A/R and A/P invoices for appropriate documentation
  • Process check requests
  • Match invoices to checks, obtain all signatures for checks, and distribute checks accordingly
  • Audit and process credit card bills
  • Respond to all vendor inquiries
  • Reconcile vendor statements, research, and correct discrepancies
  • Maintain W-9s for independent contractors and prepare 1099s as required
  • Prepare deposit reconciliations
• Maintain and track vendor contracts
• Assist with monthly closings and preparation of monthly financial statements
• Reconcile various general ledger accounts
• Draw up monthly financial reports
• Prepare analysis of accounts as requested
• Monitor and resolve bank issues including fee anomalies and check differences
• Assist with preparation for the annual audit
• Assist with implementing and maintaining internal financial controls and procedures
• Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
• Special accounting assignments as required – daily, weekly, monthly or ad hoc

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Bachelor’s degree in accounting or related field; or seven (7) years of accounting experience
• Three or more years of accounting-related experience
• Solid understanding of generally accepted accounting principles (GAAP) particularly in the governmental sector.
• Strong reconciliation and problem-solving skills, research and resolution skills, data analysis and multi-tasking skills; detail-oriented
• Thorough knowledge of applicable accounts payable & receivable/general ledger systems and procedures, financial chart of accounts and corporate procedures
• Ability to communicate effectively verbally and in writing
• Ability to interact with employees and vendors in a professional manner
• Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness
• Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication and division quickly and accurately
• Must be well-organized and a self-starter
• Good understanding of non-profit audit requirements and preparation.
• QuickBooks and Financial Force experience highly desirable
• Proficiency in Microsoft Excel and Word
• Must be a team player, willing to assist and/or train co-workers

• Ability to multi-task and prioritize essential while working as part of the team or independently
• Must have strong work ethic

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to move and file paperwork, at times stacks of it.  The employee must occasionally lift and/or move up to 10 pounds. The employee must also be able to occasionally drive and walk to events and appointments throughout Downtown Detroit and the Detroit Metro area.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

GENERAL JOB SUMMARY

The Buy Back Project Manager reports directly to the Occupied Properties Program Manager- Disposition Department and is responsible for implementing, managing, and facilitating the disposition of properties through the Buy Back Program.

 ESSENTIAL DUTIES AND RESPONSIBILITIES

 Manage relationships with Program Partners and DLBA Departments.

• Build and maintain relationships with non-profit partners, City departments and other organizations
• Interface with applicants and stakeholders on a consistent basis
• Work closely with other departments to identify DLBA properties that fit in the Program parameters.
• Work closely with Project Liaison to ensure application intake and review processing meet Program parameters

 Manage and maintain activities related to the Program, reporting, and compliance.

• Manage a Salesforce strategy for the Program
• Enter, review, and report on title work
• Enter, track and report components of approval processes and transactions into Salesforce database and maintain accuracy
• Ensure project goals and objectives are achieved by appropriately tracking and reporting data using Salesforce.
• Provide reporting metrics for the Program
• Identify and resolve issues and problems related to the Program
• Develop strategies to grow Occupied Programs
• Ensure compliance with all DLBA procedures and guidelines.
• Provide recommendations to the Program Manager for process improvement and serve as the Project Manager for Salesforce enhancements affecting the Program.
• Perform other duties as assigned by Occupied Properties Program Manager

 QUALIFICATIONS (Knowledge, Skills, Abilities)

• Bachelor’s degree in social work, public administration, urban planning, community development, business administration, or a related field
• At least two (2) years of experience in economic development, real estate, project management, planning, public administration or other related professions.
• In depth knowledge of Detroit communities and respect for diverse cultures/lifestyles
• Ability to work cooperatively and collaborate with internal and external organizations and stakeholders and build effective partnerships
• Ability to work well in a fast paced and demanding environment
• Excellent communication, both verbal and written, and grammar skills
• Excellent time management skills and ability to multitask
• High level of customer service orientation
• Proficient use of Microsoft Office Suite: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

GENERAL JOB SUMMARY

The Paralegal I is responsible for performing a variety of activities, including preparing legal documents, legal filings, and data review and management. This position is responsible for property title examination, communication with defendants and residents about real property issues and potential eviction proceedings, and general support work to the legal team’s attorneys and lead paralegals. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage caseload of properties as directed by managing attorneys and paralegals
• Communicate with defendants regarding litigation and contracts
• File litigation documents with Third Judicial Circuit Court via M-file
• Prepare and file eviction documents with 36^th District Court
• Communicate with residents regarding eviction proceedings
• Review chains of title for properties and identify necessary interest holders
• Record relevant title documents with Wayne County Register of Deeds
• Complete assignments as directed by the legal department managing staff

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• High school diploma required.  College degree preferred
• One-year paralegal experience or one or more years of real estate related experience (mortgages, title examination, landlord-tenant law, real estate closings, probate, bankruptcy, etc.)
• Thorough knowledge of legal principles and practices, legal research techniques, and real property terminology
• Strong ability to manage high volumes of cases, and prioritize multiple projects simultaneously
• Excellent verbal and written communication skills and interpersonal skills
• Detail oriented with excellent organizational and time management skills 
• Excellent critical thinking skills
• Ability to maintain records and prepare reports and correspondence
• Ability to work well in a fast-paced and demanding environment
• Skilled at working among multiple teams and managing priorities
• Proficient in MS Office Suite of products (Word, Excel, PowerPoint, Access, Outlook). Experience with Salesforce, preferred.
• Must be a mission-driven individual with high personal integrity and a strong sense of public service to the residents of the City of Detroit
• Strong sense of public service
• Detroit residency, preferred

Additional Knowledge, Skills, Abilities

• Associates degree in paralegal studies, Paralegal certification from an American Bar Association approved certificate program or bachelor’s degree
• Knowledge of title documents, chains of title, mortgages, tax foreclosure, and real property related subjects and databases, including register of deeds, TLO, LexisNexis, Probate Court records, etc.

GENERAL JOB SUMMARY

The Staff Attorney I is responsible for all aspects of civil litigation, including drafting legal pleadings, negotiating contracts with owners of real property, reviewing records of title, managing litigation files, and advocating on behalf of the client.

ESSENTIAL DUTIES AND RESPONSIBILITIES

NOTE:  The job duties listed are typical examples of the work performed by positions in this job classification.  Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

• Manage full case load of properties and be responsible for timely case resolution
• Conduct litigation hearings predominantly in the Third Judicial Circuit Court
• Draft pleadings, contracts, review title records, attend court hearings, manage files in various stages of litigation
• Perform legal and general research
• Confer with DLBA staff on various matters including, but not limited to, Freedom of Information Act requests, contracts, and evictions.
• Provide direct supervision to paralegal, or support staff, as applicable
• Collaborate with various departments and external third-party agencies
• Perform additional duties as directed by the Lead Attorney, Nuisance Abatement Program, and General Counsel

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Juris Doctorate from an American Bar Association-accredited law school
• Member in good standing of the State Bar of Michigan
• Two to four years related legal experience, including litigation experience
  • Excellent communication skills, particularly in public speaking and writing
  • Excellent organizational and time management skills as well as the ability to multi-task
  • Excellent analytical, and problem-solving skills, and good judgment to identify potential solutions
  • Understanding of and ability to apply attorney ethics rules
  • Familiarity with and ability to prepare basic litigation documents
  • Ability to work well in a fast paced and demanding environment
  • Ability to work effectively with others as part of a team
  • Ability to conduct research that is relevant, accurate, and thorough
  • Experience using and proficiency with MS Office
  • Mission-driven individual with high personal integrity and a strong sense of public service to the residents of the City of Detroit
  • Detroit residency, preferred

Additional Knowledge, Skills, Abilities

• Knowledge of land banking, tax foreclosure, municipal law, real estate, mortgages, and landlord-tenant law
• Strong negotiating skills

EDUCATION

• Juris Doctorate from an American Bar Association-accredited law school