GENERAL JOB SUMMARY

Staff Attorney, Human Resources and Legal Compliance, assists the Chief Counsel, Administration in providing all manner of legal advice and support to the DLBA Human Resources function, and in providing advice and counsel regarding legal compliance in various administrative and operational functions of the DLBA. The Staff Attorney, Human Resources and Legal Compliance, will also assist the Chief Counsel, Administration, in the development and maintenance of a legal compliance program for the DLBA.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide day-to-day legal advice to DLBA HR and Management regarding HR policy and practice
• Provide legal advice and process leadership in enhancement and maintenance of robust HR and employment policy and practice infrastructure
• Provide legal advice and process leadership in enhancement and maintenance of a legal compliance program for DLBA, including training and internal control resources
• Perform additional duties as directed by the General Counsel and the Chief Counsel, Administration

QUALIFICATIONS (Knowledge, Skills and Abilities)

• Juris Doctorate from an American Bar Association-accredited law school
• Member in good standing of the State Bar of Michigan
• At least five (5) years’ experience in HR/employment law and legal compliance
• Experience supervising / managing legal work of others
• Excellent organizational and time management skills
• Excellent communication skills, particularly in public speaking and writing
• Excellent analytical, and problem-solving skills
• Excellent judgment and people-skills
• Demonstrated commitment to serving a diverse culture which celebrates the dignity of all employees and others with whom the DLBA interacts
• Discretion in keeping sensitive material confidential
• Detroit residency, preferred

• Mission-driven individual with high personal integrity and a strong sense of public service to the residents of the City of Detroit

GENERAL JOB SUMMARY

The Associate Attorney is responsible for all aspects of civil litigation, including gathering facts, reviewing records, drafting pleadings, interacting with internal clients as well as adverse parties and counsel, and representing the DLBA at court hearings.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Handle various duties in management of cases and investigations involving residential properties in the City of Detroit
• Investigate and address matters relating to Detroit Land Bank Authority properties, including suspected occupancy, criminal activity, title issues, trespass, and more
• Gather facts, review records, research law, draft pleadings, represent DLBA at court hearings, negotiate resolutions, and manage files in various stages of investigation and litigation
• Interact with various DLBA departments, property owners, adverse and potentially adverse parties and counsel, and various external parties including City departments, police, non-profits and others
• Perform additional duties as directed by the respective Staff Attorney or Principal Attorney

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

•     Juris Doctorate from an American Bar Association-accredited law school

•     Member in good standing of the State Bar of Michigan

•     0-2 years of related legal experience

• This position can be an entry-level attorney position for a reliable, responsible candidate committed to working hard to grow in the legal profession

•     Basic knowledge of district court or circuit court practice desirable

•     Knowledge of land banking, tax foreclosure, real estate matters, municipal government desirable

•     Must be a mission-driven individual with high personal integrity and a strong sense of public service to the residents of the City of Detroit

•     Understanding of and ability to apply attorney ethics rules

•     Excellent time management and organizational skills for a high-volume case load

•     Excellent communication skills, including public speaking, and writing

• Demonstrated commitment to serving a diverse culture which celebrates the dignity of all employees and others with whom the DLBA interacts

•     Ability to grasp new and complex concepts and areas of law

•     Ability to work effectively with others as part of a team

•     Ability to work well in a fast paced and demanding environment

•     Experience using and proficiency with MS Office

•     Detroit residency, preferred

GENERAL JOB SUMMARY

Employees in this job interacts, face-to-face, via telephone, and e-mail with clients; providing them with information to address inquiries and/or resolve complaints regarding Detroit Land Bank Authority programs and services. The employee works in a developing capacity with increased responsibility for performing a range of assignments under the supervision of the ISR III & CSM.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve clients via telephone, email or face-to-face interaction. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
• Answer inquiries by clarifying client needs; researching, locating, and providing answers to inquiries, fulfilling requests; maintaining database to record all client activities
• Resolve problems by clarifying issues with other departments; escalating unresolved problems to ISR III or CSM
• Instruct clients on usage of Kiosk
• Communicate regularly with manager regarding job issues and concerns
• Perform other related duties as assigned
• Must possess exceptional interpersonal skills and be able to handle sensitive and confidential situations and documentation
• Ability to de-escalate interactions with clients and maintain a peaceful work environment
• Follow communication procedures, guidelines and policies
  • Answer inquiries by clarifying client needs; researching, locating, and providing answers to inquiries, fulfilling requests; maintaining database to record activities
  • Resolve problems by clarifying issues; escalating unresolved problems
  • Analyze client inquiries; direct callers and visitors to appropriate departments, as necessary
  • Instruct clients on the usage of the Kiosks
  • Reply to and track all inquiries from Kiosks
  • Communicate regularly with manager regarding job issues and concerns
  • Perform other related duties as assigned

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• High School Diploma or GED equivalent
• One year of customer service experience
• Bi-lingual – Fluent Spanish required
• Proficient knowledge of Microsoft Office Suite (Word, Excel, Outlook)
• Basic math skills
• Ability to type and operate standard office equipment
• Knowledge of customer service practices and principles
• Meticulous and thorough with a strong attention to detail
• Good time management skills and ability to multi-task
• Good telephone and listening skills
• Good oral and written communication skills
• Good problem-solving skills
• Good data entry and proofreading skills
• Must be highly flexible and have the skill to work in a fast-paced, dynamic environment where priorities, demands and timelines can shift
• Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook)
• Must pass a background check

GENERAL JOB SUMMARY:

The Salesforce Architect is responsible for the overall administration of the Salesforce application and ensuring that department program/business requirements are met through configuration, manipulation, and documentation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Design, develop and configure solutions using the full Salesforce toolset including custom objects and fields, validation rules, workflows, triggers, process builder, etc.

• Manage day-to-day user administration, security settings, and permissions in the DLBA’s Salesforce platform

• Administer daily configuration and manipulation of objects, fields, and page layouts

• Assist in the creation of complex workflow rules, data validation, and triggers

• Identify workflow efficiencies through automation, integration, and customization

• Design, develop, test, document and deploy third-party integrations with Salesforce

• Create and maintain views, reports, dashboards, and other salesforce.com forms, page layouts, custom objects, and new applications when necessary.

• Design, create, and maintain user roles, security, groups, permission sets, queues, and profiles.

• Execute test plans to ensure quality delivery.

• Partner with Departmental subject matter experts, data and support Teams on solutions, maintenance, and process improvements to ensure solutions align with business objectives and promote adoption

• Participate on cross functional project teams

• Produce workflow diagrams, component diagrams, sequence diagrams and similar documentation when appropriate

• Provide detailed estimates of the level of effort associated to implement capabilities based on business requirements and solution design

• Manage a small team as necessary

• Perform additional related duties as assigned by the Assistant Director or Director

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

    Bachelor’s Degree in Computer Science, Software Engineering, Management Information

     Systems or equivalent. Master’s preferred

    At least four (4) years of relevant experience in professional services, sales or customer support operations

• Experience or knowledge of Visualforce pages and Lightning Components

    At least two (2) years of Salesforce systems (or other relevant system) integration and/or implementation experience

• Experience or knowledge of various Salesforce.com APIs like SOAP, REST, BULK, and Streaming API

• Salesforce Certifications preferred

    Experience with enterprise integration tools and extract, transformation and load (ETL) tools

    Proven solutions consulting experience

    Advanced experience with Salesforce configuration and custom development

    Management experience preferred

    Experience with Magento eCommerce Platform preferred 

    Experience with Salesforce Lightning and Classic preferred

    Experience with Amazon Web Services preferred

SPECIAL REQUIREMENTS, LICENSES, AND CERTIFICATIONS

    Salesforce Certifications preferred

GENERAL JOB SUMMARY

The Project Liaison II perform a variety of administrative and project support for all occupied programs, projects and activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Answer all inquiries and respond in writing if necessary
• Triage eligible and ineligible participants and/or organizations through processes and guidelines of programs
• Assist participants/organizations in completion of all documents, plans, etc. for compliance with DLBA policies
• Track and monitor compliance to guidelines and rules
• Track and monitor title and quiet title requests
• Assist in the coordination of events
• Create and prepare closing documents and obtain final legal approval when necessary
• Coordinate closings on transactions and other projects
• Prepare internal and external reports pertaining to project statuses
• Work with Project Manager or Program Manager to evaluate and measure the effectiveness of programs/projects and make recommendations as needed.
• Work with  Project Manager or  Program Manager to draft project summaries
• Reconcile projects, create and manage information within DLBA interface
• Collect supporting documents and ensure accuracy within DLBA interface
• Work closely with other DLBA teams to ensure project closing timelines are upheld
• Attend meetings to record project narratives as needed
• Complete weekly status reports and metrics for occupied programs
• Attend public forums and events to raise the awareness of programs as needed
• Assist in capacity building efforts for programs through one on one interaction, organized trainings, and seminars as needed
• Perform other duties as assigned

ADDITIONAL JOB DUTIES

• Provide work direction to Program Specialist
• Build and maintain relationship with participants, community partners and organizations to strengthen community ties with Detroit Land Bank Authority (DLBA)
• Conduct meetings to aid in creating successful programs/projects
• Work collaboratively with city leaders and City of Detroit departments to fully develop visions into projects
• Identify and resolve issues and problems related to programs/projects
• Monitor progress or participants and organization through processes to ensure that project remain in compliance with policies and procedures
• Ensure program/project goals and objectives are achieved
• Track and report results to Project Manager or Program Manager
• Build program capacity to increase success through one on one interaction, organized trainings and seminars
• Attend public forums and events to raise the awareness of programs
• Perform other duties as assigned by manager

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Bachelor’s degree in public or business administration, urban planning, social work, or related field
• Knowledge of Detroit communities and response for diverse cultures/lifestyles
• Ability to work independently following guidelines, organize time effectively and to set work priorities
• Ability to work well in a fast paced and demanding environment
• Ability to solve problems
• Ability to work cooperatively and effectively with outside organizations
• Ability to read development plans and summarize to DLBA standards
• Excellent time management and organizational skills and ability to multitask
• Excellent communication skills, both verbal and written
• High level of customer service skills
• Skilled in tracking information and providing reports on results

Proficient use of Microsoft Office Suite: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

PHYSICAL DEMANDS

While performing the duties of this job, the candidate must be able to move up to 30 pounds floor to waist and pushing/pulling up to 30 pounds a distance of up to 100 feet. Must have ability to travel to and from various locations throughout the City of Detroit utilizing personal vehicle. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

GENERAL JOB SUMMARY

The Spatial Research Analyst will contribute to the Inventory Research and Analysis team. Through a combination of spatial and numeric data analysis, the Spatial Research Analyst will focus their efforts on creating and maintaining GIS databases, producing data visualizations with a strong emphasis on map production, and complete spatial analysis projects. The analyst will also contribute to the maintenance of the organization’s tabular data and support the development of research reports and projects that guide policymaking for the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Create maps and other graphics related to spatial or tabular data
• Conduct spatial, tabular, and statistical analyses
• Design, develop and analyze spatial solutions for department and organization projects
• Develop interactive thematic maps
• Assist in the design of experiments that test opportunities to improve operations
• Review data to determine operational impacts and needed actions; evaluate programs, policies, and proposals, elevate trends areas for improvement and opportunities to management
• Assist in report development and the presentation of analysis results for decision making
• Manage projects and analyze overall project performance
• Provide analytical support for programs within the department
• Collaborate with department staff to solve spatial problems
• Perform data quality analysis and maintenance to maintain a high level of system accuracy
• Provide technical oversight for integrating new technology or new initiatives into data standards and structures
• Evaluate the design selection, implementation and support of database changes
• Monitor and analyze information and data systems and evaluate their performance
• Determine data needs, collection methods, and establish connections for resources
• Create geographic information system (GIS) datasets
• Extract, load, model and reconcile large amounts of data across multiple platforms and sources
• Comply with all state, federal, and company guidelines, rules and regulations
  • Other duties, as assigned

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Bachelor’s Degree in Computer Science, Geography, Statistics, Urban Planning, Urban Informatics, Data Science, or other technical major required.  Master’s Degree, preferred.
• At least five (5) years of experience in highly technical spatial and numeric data analysis in a professional or academic setting
• Experience working with, and standardizing, messy administrative data, strongly preferred.
• Experience working with cadastral data strongly preferred
• Must have a portfolio of five (5) static thematic maps that show strong cartographic design balance an attention to cartographic design and a clarity in message. 
• Must have strong organizational, analytical, and problem-solving skills
• Demonstrated creativity and innovation skills
• Strong organizational and time-management skills required
• Strong written and oral communication skills are required
• Ability to operate standard office equipment (e.g. a personal computer, wireless equipment, copier and fax)
• Proven track record of working in a highly dynamic and fast-paced environment
• Proficiency in the use of computers and software (Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook)
• Proficiency with the following software: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), ArcGIS, ArcPro and/or QGIS, Adobe version 10 or greater, are mandatory.  Knowledge of R, Tableau, SQL, ArcGIS Online, CartoDB, MapBox, Stata, statistical analysis, and data visualization theory strongly preferred. Experience working with Salesforce database preferred.
• Strong sense of service to residents of Detroit