GENERAL JOB SUMMARY

The Staff Attorney I is responsible for a variety of activities, mainly reviewing records of title to determine legal interest holders of real property.  This includes locating records pertaining to taxes, liens, judgments, bankruptcy, mortgages, and foreclosure proceedings. Additionally, the position will be responsible for managing all aspects of nuisance abatement civil litigation, drafting legal pleadings, negotiating contracts with owners of real property, and advocating on behalf of the client.

ESSENTIAL DUTIES AND RESPONSIBILITIES

NOTE:  The job duties listed are typical examples of the work performed by positions in this job classification.  Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

• Manage caseload of properties to examine title and be responsible for timely case resolution as directed
• Identify legal interest holders for specified properties from title examination
• Determine if title issue exists preventing filing of civil litigation against a property
• Input researched data into Salesforce database as directed
• Ability to keep a high level of discretion with sensitive information
• Working independently on title research caseload while maintaining a high level of productivity
• Prepare and file pleadings, argue motions, and conduct litigation, predominantly in Third Judicial Circuit Court
• Draft, negotiate, and enforce contracts with opposing parties
• Collaborate with various departments and external third-party agencies
• Perform additional duties as directed by the Principal Attorney, Nuisance Abatement Program, and General Counsel

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Juris Doctorate from an American Bar Association-accredited law school
• Member in good standing of the State Bar of Michigan
• Minimum of two to four years related legal experience, or title experience
  • Excellent communication skills, particularly in public speaking and writing
  • Excellent organizational and time management skills and ability to multi-task
  • Excellent analytical, and problem-solving skills
  • Understanding of and ability to apply attorney ethics rules
  • Familiarity with and ability to prepare litigation documents
  • Ability to work well in a fast paced and demanding environment
  • Ability to work effectively with others as part of a team
  • Ability to conduct research that is relevant, accurate, and thorough
  • Experience using and proficiency with MS Office
  • Mission-driven individual with high personal integrity and a strong sense of public service to the residents of the City of Detroit
  • Detroit residency, preferred

Additional Knowledge, Skills, Abilities

• Knowledge of land banking, tax foreclosure, municipal law, real estate, mortgages, and landlord-tenant law
• Knowledge of real property related subjects and databases, including register of deeds, TLO, LexisNexis, Probate Court records, etc.
• Strong negotiating skills

EDUCATION

• Juris Doctorate from an American Bar Association-accredited law school

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Manage real estate development projects, from application intake and review, to transaction processing, to compliance monitoring

· Assess and determine the market and financial feasibility of new real estate opportunities and prospective purchasers by review of development budgets, pro formas, and other financial indicators

· Strong understanding of tax increment financing, tax abatements, incentives, grants, and other funding sources and their interplay with the eligible tax reverted property specific tax

· Assist in identifying land assembly opportunities for development

· Review of project and architectural plans

· Prepare for and present organizational objectives and projects at community meetings

· Interface with applicants and stakeholders on a consistent basis to advance application processing and project management

· Provide technical, financial and development assistance to the DLBA

· Coordinate and execute closings on real estate transactions and other special projects

· Enter, track and report components of approval processes and real estate transactions into Salesforce database and maintain accuracy

· Monitor construction and/or implementation progress to ensure compliance consistent with terms of agreements

· Maintain coordination with City Economic Development Offices (Office of Jobs and Economic Growth, Planning & Development Department, Housing and Revitalization Department, and Detroit Economic Growth Corporation) and work collaboratively with Department of Neighborhoods

· Ensure compliance with DLBA economic development procedures and guidelines; ensure that economic development goals and objectives are achieved

· Develop strategies to increase the disposition of DLBA owned properties and identify real estate development opportunities

· Perform other duties as assigned by Director and Manager

QUALIFICATIONS: (knowledge, experience, skills, abilities)

· Advanced degree in public administration, urban planning, community development, business administration, finance, or relevant field

· At least five (5) years of experience in economic development, real estate, project management, tax incentives, planning, public administration or other related professions. An equivalent combination of education and experience may substitute for the minimum qualifications on a year for year basis

· In depth knowledge of Detroit communities and respect for diverse cultures/lifestyles

· Experience with development-related services, from project conception through construction

· Knowledge of permitting processes and site plan approval processes

· Knowledge of development financing, construction budgets and schedules

· Experience with real estate valuation, prospecting and marketing residential and commercial properties

· Ability to work cooperatively and effectively with outside organizations and stakeholders

· Ability to work independently following guidelines, organize time effectively and set work priorities

· Ability to work well in a fast paced and demanding environment

· Must be able to work well under pressure and meet deadlines

· Strong written and verbal communication, negotiation, and presentation skills

· Understanding of real estate principles

· Detail oriented and organized work habits

· Ability to act and operate independently

· Excellent time management skills, ability to multitask, and attention to detail is required

· High level of customer service orientation

· Skilled in tracking information and providing reports on results

· Highly proficient with the following software: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

· Must possess a dependable vehicle and a current and valid license to drive in the state of Michigan

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Represent the Land Bank in complex real estate sales and land assembly transactions
• Manage real estate transactions from start to finish, negotiate terms, draft documents, and conduct closings
• Work closely with colleagues in the legal department, Land Bank projects team, and City of Detroit real estate teams in connection with transactions
• Interpret laws, rulings and regulations for real estate transactions
• Provide direct supervision to paralegal, or support staff, as applicable
• Provide advice and counsel to legal department teams and the other Land Bank departments to help achieve strategic goals
• Perform additional duties as directed by the Chief Counsel – Dispositions

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Juris Doctorate from an American Bar Association-accredited law school
• Member in good standing of the State Bar of Michigan
• Minimum of ten years related legal experience, with significant real estate transaction experience
• Knowledge of municipal real estate law including ordinances regarding zoning, planning, taxation, and land use
• Knowledge of law and practice regarding real estate title matters, including quiet title actions
• Excellent negotiation and communication skills
• Excellent organizational and time management skills and the ability to multi-task
• Excellent analytical and problem-solving skills, and good judgment to identify potential solutions
• Understanding of and ability to apply attorney ethics rules
• Ability to work well in a fast paced and demanding environment
• Ability to work effectively with others as part of a team
• Ability to conduct research that is relevant, accurate, and thorough
• Experience using and proficiency with MS Office
• Mission-driven individual with high personal integrity and a strong sense of public service to the residents of the City of Detroit
• Detroit residency, preferred

EDUCATION

• Juris Doctorate from an American Bar Association-accredited law school

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Evaluate DLBA-owned structures for demolition or disposition programs, accounting for a range of factors, along with guidance from the Manager, in making determinations.
• Identify home sale priorities and vet houses for sale through one of the DLBA’s home sale programs.
• Review property inspection data received from the DLBA’s property management vendors.
• Audit work of other staff to ensure accuracy, completeness, and consistency.
• Order property inspections work orders with DLBA’s property management vendors.
• Coordinate with a range of DLBA departments and teams, as well as residents, external partners, and vendors, for the effective management of DLBA pipelines and response to inquiries.
• Serve as a point of contact for other DLBA departments, as well as residents, external partners, and vendors, for the effective management of DLBA pipelines and response to inquiries.
• Triage resident requests related to the status of DLBA-owned structures.
• Triage inspection results and identify issues in need of immediate attention, working with the Manager and other team members for their resolution.
• Track and prepare regular reports using department data pertaining to property assessments and project statuses.
• Coordinate the input of large quantities of property inspection data into Salesforce.
• Review and respond to Inventory Salesforce inquiries including prioritizing and submitting work orders, overseeing the completion of the work, and communicating with constituents.
• Monitor the progress of properties under preparation for sale to identify, triage, and resolve issues, working closely with the Manager when necessary.
• Assist Manager with special projects as needed
• Perform other related duties as assigned by Manager

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Bachelor’s degree in business administration, project management, urban planning, community development, real estate, or related field
• Two (2) years’ experience in urban planning, real estate, or public administration, preferred
• Familiarity with mapping and/or geographic information systems (GIS), a plus
• Familiarity with construction methods and building codes, a plus
• Strong ability to multi-task, prioritize multiple projects simultaneously and work under tight deadlines
• Strong verbal and written communication and presentation skills, with a sound grasp of English grammar and composition
• Ability to understand and carry out the terms and conditions of contractual agreements
• Ability to maintain records and prepare reports and correspondence related to the work
• A self-starter with the ability to handle multiple projects at any given time
• Proficient in MS Office Suite of products (Word, Excel, PowerPoint, Access, Outlook)
• Possession of valid Michigan driver’s license
• Ability to travel to multiple sites throughout Detroit using personal vehicle

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit with occasional lifting of materials up to 25 lbs.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to do a great deal of local traveling to properties within the city of Detroit (10%); throughout the year.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Manage caseload of properties as directed by managing attorneys and managing paralegal
• Communicate with defendants regarding litigation and abatement contracts
• Draft and file various litigation documents and agreements with Third Judicial Circuit Court via M-file
• Draft and electronically record relevant title documents with Wayne County Register of Deeds
• Complete assignments as directed by the legal department managing staff

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)
• High school diploma required. College degree preferred
• One-year paralegal experience or one or more years of real estate related experience (mortgages, title examination, landlord-tenant law, real estate closings, probate, bankruptcy, etc.)
• Thorough knowledge of legal principles and practices, legal research techniques, and real property terminology
• Strong ability to manage high volumes of cases, and prioritize multiple projects simultaneously
• Excellent verbal and written communication skills and interpersonal skills
• Detail oriented with excellent organizational and time management skills
• Excellent critical thinking skills
• Ability to maintain records and prepare reports and correspondence
• Ability to work well in a fast-paced and demanding environment
• Skilled at working among multiple teams and managing priorities
• Proficient in MS Office Suite of products (Word, Excel, PowerPoint, Access, Outlook). Experience with Salesforce, preferred.
• Must be a mission-driven individual with high personal integrity and a strong sense of public service to the residents of the City of Detroit
• Detroit residency, preferred

Additional Knowledge, Skills, Abilities
• Associates degree in paralegal studies, Paralegal certification from an American Bar
Association approved certificate program or bachelor’s degree, or equivalent experience in prior
employment
• Knowledge of title documents, chains of title, mortgages, tax foreclosure, and real property
related subjects and databases, including register of deeds, TLO, LexisNexis, Probate Court
records, etc

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs basic clerical tasks, such as data entry, data reporting, and organizing letters, files, and other indexed documents according to an established system
• Complete data entry tasks as assigned
• Ensure files are complete
• Prepare and send outgoing mailings, and sort and distribute incoming mail
• Answer incoming calls, and process incoming emails, and voice messages
• Make phone calls and type and send emails as required
• Respond to requests for information; gathers appropriate forms and documents
• Photocopy, scan and fax documents
• Operate office equipment and complete general office work
• Ensure documents and data entry are accurate and complete
• Explain work instructions to others, adapting guidelines to the assignment as necessary
• Provide assistance and training to others in the department where needed
• Establish and revise work methods, and standards to improve efficiency
• Perform additional duties as directed by department leader

QUALIFICATIONS (Knowledge, Skills, Abilities)

• High school diploma or GED equivalent

• At least two (2) years of administrative support experience
• Knowledge of standard office principles and procedures
• Knowledge of principles of telephone etiquette
• Skill in using general office equipment such as telephones, copiers, etc.
• Good listening skills
• Effective communication skills, both verbal and in written

• Highly organized and follow instructions well with attention to detail

• Must be a mission-driven individual with high personal integrity and a strong sense of public service to the residents of the City of Detroit
• Basic proficiency in word processing, spreadsheet and database programs
• Salesforce and OneDrive experience preferred
• Ability to work well alone or as a member of a team in a fast paced and demanding
environment
• Detroit residency, preferred
Additional Knowledge, Skills, Abilities
• Ability to select and compile data for correspondence and reports
• Ability to maintain supplies for work area
• Ability to explain instructions and guidelines and train others effectively
• Ability to organize and coordinate the work of the department
• Ability to determine work priorities and assign and review work for quality
• Ability to establish and revise operational standards
• Ability to assist others in solving work problems

EDUCATION
• High school diploma or GED equivalent

EXPERIENCE
• At least two (2) years of administrative support experience

SPECIAL REQUIREMENTS, LICENSES, AND CERTIFICATIONS
None

PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to stand, sit and/or walk.
The employee is required to use hands to input, view and retrieve data from computers. The employee
is required to move and file paperwork, at times large quantities of it.

The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• The ability to work independently
• Follow and track preplanned geographically planned routes
• Ability to attach posters, signs, or other DLBA approved notifications to DLBA owned vacant structures
• Ability to properly use tools, which may include staple guns, hammer and nails, or painting stencils to install signs or posters, and ensure DLBA owned materials are maintained in good condition
• Willingness and ability to report the completion and tracking of work in Salesforce, which may include providing before and after photos
• Ability to properly identify accurate locations with the assistance of mapping tools
• Ability and motivation to meet weekly goals for installation numbers or geographical areas covered
• Willingness and ability to use personal vehicle for transportation in the field
• Report use of materials to supervisor
• Other duties as assigned by manager
• Maintain proper timecard documentation
• Work well in a team environment
• Ability to alternate work in vehicle and on-foot all day

QUALIFICATIONS (Knowledge, Skills, Abilities)

• High school diploma, or equivalent, preferred
• Possession of valid driver’s license, required
• Ability to drive personal vehicle
• Clean driving record, preferred
• Familiarity with Detroit, strongly preferred
• Previous canvassing experience, strongly preferred
• Ability of and willingness to report completed work in tracking systems
• Ability to lift and carry a minimum of 30 lbs.
• Strict adherence to all safety guidelines required by OSHA and the DLBA
• Ability to handle all DLBA owned equipment responsibly
• Ability and motivation to work well within a team and independently
• Ability to follow direction

SPECIAL REQUIREMENTS, LICENSES, AND CERTIFICATIONS

None

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit with occasional lifting of materials up to 25 lbs.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to do a great deal of local traveling to properties within the city of Detroit (10%); throughout the year.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage caseload of properties as directed by managing attorneys and managing paralegal
• Communicate with defendants regarding litigation and abatement contracts
• Draft and file various litigation documents and agreements with Third Judicial Circuit Court via M-file
• Draft and electronically record relevant title documents with Wayne County Register of Deeds
• Complete assignments as directed by the legal department managing staff

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• High school diploma required. College degree preferred
• One-year paralegal experience or one or more years of real estate related experience (mortgages, title examination, landlord-tenant law, real estate closings, probate, bankruptcy, etc.)
• Thorough knowledge of legal principles and practices, legal research techniques, and real property terminology
• Strong ability to manage high volumes of cases, and prioritize multiple projects simultaneously
• Excellent verbal and written communication skills and interpersonal skills
• Detail oriented with excellent organizational and time management skills 
• Excellent critical thinking skills
• Ability to maintain records and prepare reports and correspondence
• Ability to work well in a fast-paced and demanding environment
• Skilled at working among multiple teams and managing priorities
• Proficient in MS Office Suite of products (Word, Excel, PowerPoint, Access, Outlook). Experience with Salesforce, preferred.
• Must be a mission-driven individual with high personal integrity and a strong sense of public service to the residents of the City of Detroit
• Detroit residency, preferred

Additional Knowledge, Skills, Abilities

• Associates degree in paralegal studies, Paralegal certification from an American Bar Association approved certificate program or bachelor’s degree, or equivalent experience in prior employment

• Knowledge of title documents, chains of title, mortgages, tax foreclosure, and real property related subjects and databases, including register of deeds, TLO, LexisNexis, Probate Court records, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage and supervise the day-to-day activities of the CSRs, monitor team workflow and adjust to ensure appropriate levels of productivity. Monitor performance and productivity of team members in call center and in-office services environments, ensuring and efficient workflow.
• Works with department managers, team leads and other internal resources to facilitate resolution for customer concerns
• Identify needs for the development and implementation of additional reporting solutions. Analyze reporting and processes to make recommendations to manager to enhance and improve workflow efficiencies.
• Respond to escalated concerns to produce or facilitate a resolution, appropriately de-escalate interactions with clients, maintaining a peaceful work environment. Accurately report/record client interactions into company CRM software.
• Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Produce and provide regular division reports to department manager or director.
• Exemplify proficiency in DLBA programs and policies as it relates to customer inquiries
• Responds to complex inquiries, resolve non-routine problems using independent discretion, and ensures client satisfaction
• Facilitate standard client services processes and workflow changes for client services representatives
• Work closely with other departments to maximize communication and keep abreast of rules, policies and processes involving DLBA programs.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Provide performance feedback and development opportunities for team members. Conduct performance reviews. Monitor team’s performance by providing ongoing training, coaching and support
• Keep manager informed of opportunities for improved client satisfaction
• Respond to time-off requests for FTE and/or contract employees, Approve timesheets for FTE, contract employees and security contractors
• Inform team of updates to guidelines, policies and procedures, within the division and across the organization
• Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; detecting and diagnosing system problems.
• Communicate with operations team (Salesforce, IT, and web team) concerning any needed software and database updates to ensure an efficient workflow for the Client Services team. 
• Manage team’s schedules and calendars to ensure appropriate team coverage
• Assist client services manager in completing the duties of the client services manager. Serve as the client services manager, in the absence of manager
• Assist in the development and execution of training programs for client services representatives.
• Monitor, update and maintain call center portal backend, auto-attendant workflow, and messaging, escalating any technical concerns
• Lead or moderate team meetings for CSRs, provide and/or discuss agenda items as directed by department manager. Conduct team meetings in the absence of manager.
• Perform other related duties as assigned by manager

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Bachelor’s degree in Marketing, Public Relations, Communications or related field or the equivalent applicable work experience.
• At least three (3) years’ experience in community relations, public affairs, or legislative affairs
• Knowledge of principles and processes for providing customer service
• Excellent presentation and communication skills
• Ability to type and operate standard office equipment
• Ability to foster a teamwork environment with a keen sense of judgment and tact
• Ability to interact and communicate with a variety of people
• Strong project management skills
• Strong interpersonal skills
• Good time management skills and ability to multi-task
• Meticulous and thorough with a strong attention to detail
• Good data entry and proofreading skills
• Must be highly flexible and have the skill to work in a fast-paced, dynamic environment where priorities, demands and timelines can shift
• Proficient with Microsoft Office Suite, desktop publishing and other marketing-driven programs
• Demonstrated applied skills in website maintenance
• Ability to work a flexible schedule, travel required

SUPERVISORY RESPONSIBILITY: Assist in managing the overall direction, coordination, and evaluation of the Client Services Representatives. Carry out supervisory responsibilities in accordance with the company policies and applicable laws. Responsibilities include assisting management in interviewing, hiring, planning, assigning, directing work and providing input and feedback, rewarding and disciplining employees, performance evaluations, and addressing complaints and resolving problems.  Implement the human resources policies, procedures and practices.  Provide leadership in strengthening internal communications with staff at all levels throughout the organization; create and promote a positive and supportive work environment.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to sit, walk, stand; use hands to finger, reach with hands and arms; and talk or hear.  The employee is occasionally required to stoop.

WORK ENVIRONMENT: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist with home sale pipeline activities as needed and in close coordination with Project Manager I.
• Create online property listings for DLBA property sales.
• Monitor DLBA property listings to identify and correct any listing errors.
• Identify marketable features of properties, including neighborhood amenities and property characteristics.
• Triage inspection results and identify issues in need of immediate attention, working with the Manager and other team members for their resolution.
• Track and prepare regular reports pertaining to property listings, such as inspection reports and photos.
• Coordinate with the Title team to ensure sales candidates are moving through the title process.
• Provide support for broader department efforts to monitor and act upon changes in property status, condition and/or resident input.
• Assist with inter-departmental and institutional partner coordination to ensure movement of properties through various sales pipelines.
• Triage resident requests related to the status of DLBA-owned structures.
• Assist with sale events for DLBA-owned structures.
• Prepare internal and external reports pertaining to project and property statuses.
• Prepare and interpret goals and objectives for the work area in order to resolve problems, make recommendations for changes in instructions and/or guidelines, and ensure the adequacy of work.
• Assist the Manager with special projects as needed.
• Perform other related duties as assigned by the Manager.

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• Bachelor’s degree in business administration, project management, urban planning, community development, real estate or related field, preferred.
• Two (2) years’ experience in urban planning, real estate, or public administration, preferred
• Familiarity with construction methods and building codes, a plus
• Strong ability to multi-task, prioritize multiple projects simultaneously and work under tight deadlines
• Strong verbal and written communication and presentation skills, with a sound grasp of English grammar and composition
• Ability to understand and carry out the terms and conditions of contractual agreements
• Ability to maintain records and prepare reports and correspondence related to the work
• A self-starter with the ability to handle multiple projects at any given time
• Proficient in MS Office Suite of products (Word, Excel, PowerPoint, Access, Outlook)
• Possession of valid Michigan driver’s license
• Ability to travel to multiple sites throughout Detroit using personal vehicle

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit with occasional lifting of materials up to 25 lbs.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to do a great deal of local traveling to properties within the city of Detroit (10%); throughout the year.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage the DLBA marketing pipeline, from property selection to listing, ensuring that properties move continuously and efficiently toward disposition and development.
• Supervise, mentor, and monitor staff.
• Audit work of other staff to ensure accuracy, completeness, and consistency.
• Lead cross-team projects with other departments and agencies.
• Meet with peer organizations, academic researchers, and peer organizations, and conduct other relevant research to identify opportunities for strategic projects, sales pilots, and new initiatives for the organization.
• Research and identify opportunities to fund new strategic projects.
• Oversee the development, approval, and execution of new programmatic pilot projects and programs.
• Assess DLBA inventory and oversee the preparation of properties to be listed through requests for proposals (RFPs) and the organization’s contracted brokers.
• Coordinate the end-to-end process for property sale preparation, including: Advancing strategic acquisitions, land swaps, facilitating land assembly for development, coordinating inspections and property condition evaluations, ordering title work, ensuring the collection of necessary approvals, managing site phasing and listing distribution, and other roles as needed or directed.
• Monitor the progress of properties under preparation for sale to identify, triage, and resolve issues, working closely with colleagues internally and externally as applicable.
• Interface with other DLBA departments, DLBA leadership, City Economic Development Offices, constituents, community groups, and other external partners and vendors to ensure the effective management of DLBA pipelines and response to inquiries.
• Maintain up-to-date documentation related to marketing sales pipeline processes.
• Perform other duties as assigned by the departmental leadership.

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Bachelor's degree in public administration, urban planning, community development, business administration or a related field, or equivalent experience. Advanced degree in real estate, public policy, urban planning, public administration, or law preferred.
• At least four (5) years of experience in economic development, real estate, project management, planning, public administration, or other related professions.
• Real estate background and/or familiarity with zoning code, and real estate development process, a plus.
• Strong ability to multi-task, prioritize multiple projects simultaneously and work under tight deadlines.
• Ability to maintain a close attention to detail while working at high volumes.
• Strong verbal and written communication and presentation skills, with a sound grasp of English grammar and composition.
• Ability to understand and carry out the terms and conditions of contractual agreements.
• Ability to maintain records and prepare reports and correspondence related to the work.
• A self-starter with the ability to handle multiple projects at any given time.
• In-depth knowledge of Detroit communities and respect for diverse cultures/lifestyles.
• Proficient in MS Office Suite of products (Word, Excel, Powerpoint, Access, Outlook).
• Familiarity with Salesforce software, a plus.
• Possession of valid Michigan driver's license
• Ability to travel to multiple sites throughout Detroit using personal vehicle

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit with occasional lifting of materials up to 25 lbs.  The employee is required to use hands to input, view and retrieve data from computers.  The employee may be required to do a great deal of local traveling to properties within the city of Detroit (10%); throughout the year.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide work direction and mentorship to other members of the team.
• Audit work of other staff to ensure accuracy, completeness, and consistency.
• Lead cross-team projects with other departments and agencies.
• Support the development of team-level strategy and objectives.
• Identify, test, and implement process improvements for the department.
• Conduct spatial, tabular, and statistical audits
• Assist in the design of experiments that test opportunities to improve operations
• Review data to determine operational impacts and needed actions; evaluate programs, policies, and proposals, elevate trends areas for improvement and opportunities to management
• Assist in report development and the presentation of analysis results for decision making
• Manage projects and analyze overall project performance
• Provide analytical support for programs within the department
• Perform data quality analysis and maintenance to maintain a high level of system accuracy
• Provide technical oversight for integrating new technology or new initiatives into data standards and structures
• Evaluate the design selection, implementation, and support of database changes
• Monitor and analyze information and data systems and evaluate their performance
• Determine data needs, collection methods, and establish connections for resources
• Comply with all state, federal, and company guidelines, rules and regulations
• Other duties, as assigned

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Bachelor’s Degree in Public Policy, Public Administration, Geography, Statistics, Urban Planning, Urban Informatics, Data Science, or other major required. Master’s Degree, preferred.
• At least two (2) years of experience in economic development, real estate, project management, planning, public administration, or other related professions.
• Experience working with, and standardizing, messy administrative data preferred.
• Experience working with cadastral data preferred
• Must have strong organizational, analytical, and problem-solving skills
• Demonstrated creativity and innovation skills
• Strong ability to multi-task, prioritize multiple projects simultaneously and work under tight deadlines.
• Ability to maintain a close attention to detail while working at high volumes.
• Strong organizational and time-management skills required
• Strong written and oral communication skills are required
• Proven track record of working in a highly dynamic and fast-paced environment
• Proficiency in the use of computers and software (Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook)
• Ability to operate standard office equipment (e.g. a personal computer, wireless equipment, copier and fax)
• Proficiency with the following software: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), Adobe version 10 or greater, are mandatory. Knowledge of R, Tableau, SQL, ArcGIS Online, ArcGIS, ArcPro and/or QGIS, Stata, statistical analysis, and data visualization theory strongly preferred. Experience working with Salesforce, or other databases preferred.
• Strong sense of service to residents of Detroit

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Investigate and triage client and program inquires related to the Program and escalate to Program Manager, if necessary
• Coordinate with other DLBA departments to ensure the movement of properties through DLBA pipelines.
• Contact occupants for documents needed for processing program eligibility and verification
• Analyze all documents (eligibility documents, database entries, etc.) to ensure completion, accuracy and compliance with program rules and policies
• Organize and upload documents to Salesforce database
• Enter, track and report components of Program processes into Salesforce database and maintain accuracy
• Provide documentation and liaise with organizations and partner agencies
• Schedule and review property inspections
• Miscellaneous reporting as needed related to occupied programs
• Provide support for planning and facilitating occupied events
• Provide support to and perform additional duties as directed by the Grants and Occupied Program Manager

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Bachelor’s degree in business administration, public policy, urban planning, urban studies, economics, community development, real estate, social work or a related field, preferred.
• 2-3 years of customer service and case management experience
• Strong sense of public service to residents of Detroit
• Strong sense of urgency and problem-solving skills
• Attention to detail
• Excellent communication, both verbal and written, and grammar skills
• Excellent time management skills and ability to multi-task
• Ability to work well with computers and multiple software interfaces
• Ability to work well in a fast paced and demanding environment
• Proficiency in Microsoft Office Suite
• Detroit resident, preferred

PHYSICAL DEMANDS

While performing the duties of this job, the candidate must be able to move up to 30 pounds floor to waist and pushing/pulling up to 30 pounds a distance of up to 100 feet.  Must have ability to travel to and from various locations throughout the City of Detroit utilizing personal vehicle. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Review listing uploads to ensure completeness and accuracy
• Review active listings to ensure completeness and accuracy
• Identify improvements to property listing creation process
• Participate in recurring team meetings
• Order and review property inspections, supporting vendor
• Order maintenance and property condition assessments
• Review and analyze market data to assess property sales potential
• Update and reconcile organizational databases
• Interface with other DLBA departments, as well as residents, external partners, and vendors, for the effective management of DLBA pipelines and response to inquiries.
• Monitor the progress of properties under preparation for sale to identify, triage, and resolve issues, working closely with departmental leadership when necessary.
• Manage and support organizational sales and housing strategies
• Build and maintain relationships through community engagement and field work to strengthen community ties with the Detroit Land Bank Authority
• Coordinate neighborhood interventions and neighborhood sales events
• Enter, track and report all necessary components of process into Salesforce database
• Learn and ensure compliance with DLBA policies, procedures and guidelines
• Track and monitor compliance of projects
• Build tracking systems for new projects as they are developed
• Develop strategies to increase the disposition of DLBA owned properties and identify real estate development opportunities, through research, engagement, and site visits
• Interact with department personnel, managers, directors, neighborhood leaders, and City officials
• Effectively translate overarching guidelines and directives into per-property action.
• Prepare internal and external reports related to property and pipeline statuses.
• Assist in on-boarding vendors.
• Accurately maintain, track, and update high volumes of data related to the DLBA’s property inventory and sales pipelines.
• Perform other duties as assigned

QUALIFICATIONS (Knowledge, Skills, Abilities)

• A Bachelor’s Degree in Urban Planning, Community Development, Public Administration, law or related field required. Master’s Degree strongly preferred.
• At least two (2) years of experience in program and/or project management
• Must have strong organizational, analytical, diagnostic, and problem-solving skills
• Strong organizational and time-management skills required
• Strong attention to detail, required
• Knowledge of Salesforce database, strongly preferred
• Strong written and oral communication skills are required
• Ability to operate standard office equipment (e.g. a personal computer, wireless equipment, copier and fax)
• Proven track record of working in a highly dynamic and fast-paced environment
• Proficiency in the use of computers and software (Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook)
• Strong sense of service to residents of Detroit

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Conduct pre-sale inspections of DLBA residential properties for the purpose of completing a detailed property scope of work.
• Components to be inspected as part of the property scope include, but are not limited to foundation, floor, walls, joists, stairs, roof, lintels, doors, windows, masonry, plumbing, eavestroughs, electrical system, HVAC system, and garages to the extent available and possible for accurate completion the property scope of work.
• Complete inspection reports in a timely manner, in the required format, and/or any other functions to facilitate the upload of Property Condition Reports (PCR) to DLBA Property Listings.
• Take photographs of properties to document deficiencies and structure condition. Upload these photos into the organization photo management platform.
• Accurately advise on the extent of needed repairs.
• Accurately advise on required city permits.
• Inspect DLBA owned structures upon request from departmental leadership for reasons including but not limited to change in property condition.
• Participate in sale events when requested.
• Conduct reviews of DLBA properties for other purposes, including the assessment of maintenance services required, the confirmation of work completed, and other reasons.
• Other duties as assigned.

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• High School diploma or GED
• At least five (5) years of experience in inspection or the construction trades, or any equivalent combination of education and experience
• Working knowledge of the City’s residential building, mechanical, plumbing, and electrical Codes
• Working knowledge of City policies, procedures, codes, and ordinances, health and safety code, construction scheduling, practices, and methods, architectural design, and construction methods
• Working knowledge of current construction methods, materials, tools and equipment
• Ability to practice appropriate safety precautions and procedures.
• Ability to read and interpret construction plans and specifications.
• Ability to detect hazards and violations and recommend corrective measures during field inspection work.
• Ability to enforce regulations with firmness, consistency, tact and courtesy in field inspection work.
• Ability to communicate effectively verbally and in writing; to remain calm, objective, and impartial under stressful conditions; and to manage situations requiring diplomacy, fairness, firmness, and sound judgment.
• Ability to establish and maintain effective working relationships with employees, other departments, contractors, and the general public.
• Excellent organizational skills with the ability to prioritize work and exercise independent judgment, wisdom, common sense, and initiative.
• Ability to thoroughly carry out verbal and written instructions; use initiative, discretion, and good judgment within established procedures, guidelines, and rules.
• Ability to define problems; establish facts and draw valid conclusions.
• Proficient use of a personal computer and various software applications (including Microsoft Office Suite—Word, Excel, PowerPoint, Outlook)
• Comfortable working in all of Detroit’s neighborhoods
• Strong commitment to the mission of the Detroit Land Bank Authority

Special Requirements:

• Must have reliable transportation for driving within the City of Detroit on all workdays.
• Must have a valid Michigan Driver License.

Optional Skills:

• Ability to speak Spanish and/or Arabic
• State of Michigan Builder’s License
• State of Michigan Certification as a Commercial or Residential Building Inspector
• Certification as a State of Michigan Lead Abatement Supervisor, Lead Inspector and/or Lead Risk Assessor
• Accreditation as a State of Michigan Asbestos Inspector and/or Supervisor
• LEED certification and/or familiarity with Green-Star, Home Performance with Energy-Star and/or other similar residential green building standards

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed mostly in field settings. Considerable outdoor work is required in the inspection of residential structures.
• Hand-eye coordination is necessary to operate testing instruments, tools, computers and various pieces of office equipment.
• While performing the duties of this job, the employee is regularly required to stand; sit; walk; talk or hear; use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.
• The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.                                                                                                                                                           

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee regularly works in outside weather conditions.
• The employee occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, or airborne particles.
• The noise level in the work environment is usually quiet in the office, and moderate to loud in the field.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit with occasional lifting of materials up to 25 lbs.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to do a great deal of local traveling to properties within the city of Detroit (10%); throughout the year.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Monitor property owners to ensure they are making progress on their renovation
• Draft and send warning and extension letters to owners
• Review updates (photos, documents, permits, etc.) received from POs
• Track statuses of properties utilizing a customized Salesforce report
• Make regular contact with POs by phone, email and office visits
• Maintain no more than 35% non-compliant properties
• Order investigator photos, and conduct site visits as needed and appropriate
• Collaborate regularly with NAP attorneys to discuss how to move properties forward
• Collaborate regularly with Compliance Managers on problematic and difficult properties
• Recommend properties for court action and potential reconveyance
• Recommend properties for closing (Compliance Achieved)
• Advise POs of City’s permitting and inspection process via BSEED and the DHDC
• Refer POs to financial programs, discounted products, contractor lists, & other resources
• Inform POs about resources and proper remediation for hazardous materials at property
• Be responsive to internal and external inquiries about properties
• Complete special projects as assigned
• Assist with any other duties necessary or assigned

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• High School Diploma or equivalent education level
• Organizational skills and attention to detail
• Ability to work effectively with diverse populations
• Strong Interpersonal and verbal communication skills
• Ability to work effectively both independently and as part of a team
• Ability to learn databases, reporting features, and other technological tools
• Proficient in use of Microsoft Office Suite (Word, Excel PowerPoint, Outlook)
• Reliable transportation

DESIRED SKILLS

• Ability to speak Spanish and/or Arabic
• Ability to type over 50 words per minute
• At least one (1) years’ experience in residential building inspection, project management, construction, architecture, real estate planning, real estate law or related field
• Familiarity with State and local Residential Building Codes, a plus
• Certification as a State of Michigan Lead Abatement Supervisor, Lead Inspector and/or Lead Risk Assessor
• Accreditation as a State of Michigan Asbestos Inspector and/or Supervisor
• LEED certification and/or familiarity with Green-Star, Home Performance with Energy-Star and/or other similar residential green building standards a plus
• Detroit residency preferred

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to move and file paperwork, at times stacks of it. Must have ability to travel to and from various locations throughout the City of Detroit utilizing personal vehicle. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage day-to-day user administration, security/sharing settings, and permissions in the DLBA’s Salesforce platform
• Administer daily configuration and manipulation of custom objects, fields, and page layouts
• Assist in the creation of complex workflow rules, flows, data validation rules, visual force pages, and triggers
• Coordinate short- and long-term strategies with the Deputy Director (DD) for training protocols/best practices, including planning, documenting, and implementing training of end-users
• Audit and document existing systems and workflows by liaising with cross departmental teams; analyze department applications, programming, and operations; coordinate with DD and make recommendations
• Assume primary responsibility for procuring user licenses for Salesforce and any related licenses
• Prepare and regularly review reports that assist in identifying interdepartmental conflicts; communicate irregularities to supervisor
• Maintain data integrity throughout DLBA inventory and programs
• Install revised or new systems by proposing specifications and flowcharts; recommending optimum access techniques; coordinating installation requirements
• Liaise with other City Agencies and external partners as needed
• Identify workflow efficiencies through automation, integration, and customization

• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies

• Perform additional related duties as assigned by department Manager or Director

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations when balancing alternatives against business and financial constraints
• Ability to understand business requirements and convert them into solution designs
• Effective verbal and written communication skills
• Ability to develop and maintain working relationships and communicate effectively with all levels of staff
• Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities
• Must maintain professional knowledge and relationships with the Salesforce ecosystem
• Must be organized and analytical, adept at working in a team environment
• Must be able to design and implement a project schedule and able to handle multiple priorities in a fast moving environment
• Proficiency with the following software: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook) and
• Adobe version 10 or greater
• Must be a mission-driven individual with high personal integrity and a strong sense of public service to the residents of the City of Detroit
• Detroit Residency preferred

EDUCATION/EXPERIENCE

• Bachelor’s Degree in Computer Science, Software Engineering, Management Information Systems, or Urban Planning/Public Policy (with a focus on data manipulation) or related field
• At least two (2) years of experience with data manipulation
• Experience with enterprise integration tools and extract, transformation and load (ETL) tools
• Experience with process review and improvements
• Experience with Salesforce (or other relevant system) configuration and custom development strongly preferred

SPECIAL REQUIREMENTS, LICENSES, AND CERTIFICATIONS

• SFDC Certifications: Salesforce Certified Administrator or higher, preferred

(DLBA may provide payment for training/certification, if selected candidate remains employed with the company for at least one (1) year after certification has been obtained.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Extract, load, model, and reconcile large amounts of data across multiple system platforms and sources

· Ensure data integrity by performing data quality audits and analysis

· Evaluate the design, selection, implementation and support of database changes

· Monitor and analyze information and data systems and evaluate their performance

· Maintain databases with regular (weekly, monthly, quarterly) data updates

· Develop reports, including data visualizations, maps, graphs, and written narratives

· Conduct spatial analyses, create geographic information system (GIS) datasets, and create maps

· Review, interpret, summarize, and critique academic and professional planning literature

· Assess, critique, and review housing strategies and planning efforts used in other geographies and develop reports on their applicability to Detroit

· Identify and implement processes, data, and reporting improvements

· Provide technical oversight for integrating new technology or new initiatives into data standards and structures

· Provide reporting and technical assistance to staff within the department

· Review data to determine operational impacts and needed actions; evaluate programs, policies, and proposals; elevate issues, trends, areas for improvement

· and opportunities to management

· Assist Inventory Department leadership with the development of sales policies and the management of sales strategy pilots, and the evaluation of policy impact on Detroit communities

· Comply with all state, federal, and company guidelines, rules and regulations

· Provide administrative assistance to the management within the department

· Develop project plans, monitor project progress, and analyze overall project performance

· Perform other related duties as directed

QUALIFICATIONS (Knowledge, Skills, Abilities)

· A Bachelor’s Degree in Urban Planning, Urban Informatics, Geography, Public Administration, Public Policy, Business, or another relevant field, or equivalent demonstrated analytical and technical ability. Master’s Degree strongly preferred.

· At least two years of experience in highly technical spatial and numeric data analysis in a professional or academic setting

· Demonstrated professional or academic experience with GIS

· Must have strong organizational, analytical, diagnostic, and problem-solving skills

· A strong system and data analysis background

· Knowledge of Salesforce database, preferred

· Strong written and oral communication skills are required.

· Ability to operate standard office equipment (e.g. a personal computer, wireless equipment, copier and fax)

· Proven track record of working in a highly dynamic and fast-paced environment

· Proficiency with the following software: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), Adobe version 10 or greater. Knowledge of SQL, statistics, R, and data visualization strongly preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide analytical and data management support for activities of the Inventory department and across the DLBA organization
• Extract, load, and reconcile large amounts of data across multiple system platforms and sources
• Assist management in driving business decisions based on data
• Ensure data integrity by performing data quality audits and analysis
• Identify issues, trends, areas for improvement and opportunities to management
• Develop regular reports and deliverables for management
• Develop and maintain strong relationships with team
• Train employees in new processes and/or assist with the operation and maintenance of new processes
• Assist with technology and data issues
• Comply with all state, federal, and company guidelines, rules and regulations
• Complete ad-hoc tasks as requested
• Perform other related duties as directed
• Other duties, as assigned

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Bachelor Sciences/Arts in Computer Science, Geography, Statistics, Urban Planning/Studies or another technical major, or equivalent demonstrated analytical and technical ability
• 1-3 years of professional or academic experience in Data Management or Data Analysis
• Must have strong organizational, analytical, diagnostic, and problem-solving skills
• A strong system and data analysis background
• Some knowledge of Salesforce or other CRM software preferred
• Some knowledge of Geographic Information Systems preferred
• Familiarity with land records and real estate transaction processes
• Ability to communicate clearly
• Excellent customer service to both internal and external customers
• Knowledge of Detroit communities and respect for diverse cultures/lifestyles
• Proven track record of working in a highly dynamic and fast-paced environment
• Ability to operate standard office equipment (e.g. a personal computer, wireless equipment, copier and fax)
• Proficiency with the following software: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), Adobe version 10 or greater
• Familiarity with Detroit neighborhoods and local history, preferred

PHYSICAL DEMANDS

While performing the duties of this job, the candidate must be able to move up to 30 pounds floor to waist and pushing/pulling up to 30 pounds a distance of up to 100 feet.  Must have ability to travel to and from various locations throughout the City of Detroit utilizing personal vehicle. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate Inventory updates for interagency coordination including report building, information gathering, information distribution, and attending interagency meetings
• Build and maintain relationships with city officials to strengthen relationships with the Detroit Land Bank Authority
• Serve as a liaison to government officials and planning practitioners to formulate, develop, review, or address issues regarding land use, housing, real estate, and planning study areas
• Develop reports, including data visualizations, maps, graphs, and written narratives
• Create geographic information system (GIS) datasets, create maps, and conduct spatial analyses
• Interact with department personnel, managers, directors, neighborhood leaders, and city officials
• Facilitate opportunities for other staff to successfully participate in interagency coordination
• Ensure timelines and milestones for strategies based on DLBA and inter-agency prioritization
• Leverage current and potential partnerships that will help identify and improve programs/pilots
• Track and monitor compliance of projects
• Enter, track, and report all necessary components of process into Salesforce database
• Manage organizational and interagency housing strategies, neighborhood intervention plans, and market studies, and the organization’s role in City-led economic development projects
• Coordinate and prepare transfers of property to and from other public agencies, including drafting board materials, gathering necessary approvals, and drafting, recording, and tracking deeds
• Learn and ensure compliance with DLBA policies, procedures, and guidelines
• Coordinate neighborhood interventions
• Develop strategies to increase the disposition of DLBA owned properties and identify real estate development opportunities, through research, engagement, and site visits
• Build tracking systems for new projects as they are developed
• Perform other duties as assigned by the Land Reuse Manager

QUALIFICATIONS (Knowledge, Skills, Abilities)

• A Bachelor’s Degree in Urban Planning, Community Development, Public Administration, law or related field required. Master’s Degree strongly preferred.
• At least two (2) years of experience in program and/or project management
• Must have strong organizational, analytical, diagnostic, and problem-solving skills
• Strong organizational and time-management skills required
• Knowledge of Salesforce database, strongly preferred
• Strong written and oral communication skills are required
• Ability to operate standard office equipment (e.g. a personal computer, wireless equipment, copier and fax)
• Proven track record of working in a highly dynamic and fast-paced environment
• Proficiency in the use of computers and software (Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), ArcGIS and/or QGIS, and Adobe 10 or greater.
• Strong sense of service to residents of Detroit

PHYSICAL DEMANDS

While performing the duties of this job, the candidate must be able to move up to 30 pounds floor to waist and pushing/pulling up to 30 pounds a distance of up to 100 feet.  Must have ability to travel to and from various locations throughout the City of Detroit utilizing personal vehicle. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Determine blight reduction strategies based on review of survey results
• Extract, load, and reconcile large amounts of data across multiple system platforms and sources
• Develop datasets through review of internal and external databases
• Ensure data integrity by performing data quality audits and analysis
• Identify issues, trends, areas for improvement and opportunities to management
• Develop regular reports and deliverables for management
• Develop and maintain strong relationships with team
• Assist with technology and data issues
• Comply with all state, federal, and company guidelines, rules and regulations
• Complete ad-hoc tasks as requested
• Perform other related duties as directed
• Other duties, as assigned

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Bachelor Sciences/Arts in Computer Science, Geography, Statistics, Urban Planning/Studies or another technical major, or equivalent demonstrated analytical and technical ability
• 1-3 years of professional or academic experience in Data Management or Data Analysis
• Must have strong organizational, analytical, diagnostic, and problem-solving skills
• A strong system and data analysis background
• Experience creating, testing, and optimizing data tables
• Some knowledge of Salesforce or other CRM software preferred
• Some knowledge of Geographic Information Systems preferred
• Ability to communicate clearly
• Knowledge of Detroit communities and respect for diverse cultures/lifestyles
• Proven track record of working in a highly dynamic and fast-paced environment
• Ability to operate standard office equipment (e.g. a personal computer, wireless equipment, copier and fax)
• Proficiency with the following software: Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), Adobe version 10 or greater
• Familiarity with Detroit neighborhoods and local history, preferred

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Accurately and efficiently enter event registration, feedback, and demographic data
• Accurately and efficiently prepare weekly reports
• Verify all information is complete and report any incomplete data to the Sales Research Coordinator
• Monitor and update Google Forms and QR Codes
• Maintain impeccable documentation
• May have to fill in as an ESA Host, if needed
• Performs other tasks as directed by management.

QUALIFICATIONS (Knowledge, Skills, Abilities)

• Knowledge of Detroit communities and respect for diverse cultures/lifestyles
• Ability to work independently, follow policy guidelines, organize time effectively and set work priorities
• Ability to work well in a fast paced and demanding environment
• Ability to solve problems
• Ability to work cooperatively and effectively with outside organization
• Ability to read development plans and summarize to DLBA standards
• Excellent time management and organizational skills and ability to multitask
• Excellent communication skills, both verbal and written
• High level of customer service skills
• Must currently possess or have the ability to obtain a valid Michigan Driver License at time of hire

EDUCATION

• High School Diploma (GED)

EXPERIENCE

• At least two (2) years of related experience required.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand or sit.  The employee is required to use hands to input, view and retrieve data from computers.  The employee is required to move and file paperwork, at times stacks of it.  Must have ability to travel to and from various locations throughout the City of Detroit utilizing personal vehicle. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SPECIAL REQUIREMENTS, LICENSES, AND CERTIFICATIONS

None

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.