GENERAL JOB SUMMARY

Staff Attorney, Human Resources and Legal Compliance, assists the Chief Counsel, Administration in providing all manner of legal advice and support to the DLBA Human Resources function, and in providing advice and counsel regarding legal compliance in various administrative and operational functions of the DLBA. The Staff Attorney, Human Resources and Legal Compliance, will also assist the Chief Counsel, Administration, in the development and maintenance of a legal compliance program for the DLBA.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide day-to-day legal advice to DLBA HR and Management regarding HR policy and practice
• Provide legal advice and process leadership in enhancement and maintenance of robust HR and employment policy and practice infrastructure
• Provide legal advice and process leadership in enhancement and maintenance of a legal compliance program for DLBA, including training and internal control resources
• Perform additional duties as directed by the General Counsel and the Chief Counsel, Administration

QUALIFICATIONS (Knowledge, Skills and Abilities)

• Juris Doctorate from an American Bar Association-accredited law school
• Member in good standing of the State Bar of Michigan
• At least five (5) years’ experience in HR/employment law and legal compliance
• Experience supervising / managing legal work of others
• Excellent organizational and time management skills
• Excellent communication skills, particularly in public speaking and writing
• Excellent analytical, and problem-solving skills
• Excellent judgment and people-skills
• Demonstrated commitment to serving a diverse culture which celebrates the dignity of all employees and others with whom the DLBA interacts
• Discretion in keeping sensitive material confidential
• Detroit residency, preferred

• Mission-driven individual with high personal integrity and a strong sense of public service to the residents of the City of Detroit

GENERAL JOB SUMMARY

Employees in this job perform a variety of paralegal activities related to assisting Attorneys in various aspects of legal work, including legal and general research, and preparing legal documents.

ESSENTIAL DUTIES AND RESPONSIBILITIES

•    Support attorneys in responding to property owners, negotiating agreements, monitoring court docket including determining next 

     actions for pending cases based upon responses of property owners

•    Administrative tasks such as filing papers, answering telephone calls

•    Draft pleadings, process and serve court filings, perform legal research, review tax and ownership records, attend hearings, manage 

     files, and maintain reports

•    Participate in and contribute to other aspects of the legal process as needed to support entire legal team

•    Manage property files and maintain data for properties throughout various stages of

      the process

•    Update Salesforce database as needed

•    Perform additional duties as directed by the Attorneys, the Paralegal Ill, or Deputy

      General Counsel

•    Regularly handles the most complex and difficult assignments in the department

•    Resolves problems and answers questions for other workers

•    Ability to perform the most complex assignment as assigned

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

•    Associates degree in paralegal studies or High School diploma and Certification from

      An American Bar Association approved certificate program

•    Minimum 2 year's paralegal experience

•    Paralegal certification from an American Bar Association approved certificate

      program

•    Thorough knowledge of legal principles and practices

•    Thorough knowledge of legal research techniques

•    Thorough knowledge of legal terminology

•    Thorough knowledge of legal communication principles and practices

•    Knowledge of litigation

•    Excellent verbal and written communication skills and interpersonal skills

•    Excellent time management skills, attention to details and accuracy, and ability to

      multi-task

•    Excellent critical thinking skills

GENERAL JOB SUMMARY

The Associate Attorney is responsible for all aspects of civil litigation, including gathering facts, reviewing records, drafting pleadings, interacting with internal clients as well as adverse parties and counsel, and representing the DLBA at court hearings.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Handle various duties in management of cases and investigations involving residential properties in the City of Detroit
• Investigate and address matters relating to Detroit Land Bank Authority properties, including suspected occupancy, criminal activity, title issues, trespass, and more
• Gather facts, review records, research law, draft pleadings, represent DLBA at court hearings, negotiate resolutions, and manage files in various stages of investigation and litigation
• Interact with various DLBA departments, property owners, adverse and potentially adverse parties and counsel, and various external parties including City departments, police, non-profits and others
• Perform additional duties as directed by the respective Staff Attorney or Principal Attorney

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

•     Juris Doctorate from an American Bar Association-accredited law school

•     Member in good standing of the State Bar of Michigan

•     0-2 years of related legal experience

• This position can be an entry-level attorney position for a reliable, responsible candidate committed to working hard to grow in the legal profession

•     Basic knowledge of district court or circuit court practice desirable

•     Knowledge of land banking, tax foreclosure, real estate matters, municipal government desirable

•     Must be a mission-driven individual with high personal integrity and a strong sense of public service to the residents of the City of Detroit

•     Understanding of and ability to apply attorney ethics rules

•     Excellent time management and organizational skills for a high-volume case load

•     Excellent communication skills, including public speaking, and writing

• Demonstrated commitment to serving a diverse culture which celebrates the dignity of all employees and others with whom the DLBA interacts

•     Ability to grasp new and complex concepts and areas of law

•     Ability to work effectively with others as part of a team

•     Ability to work well in a fast paced and demanding environment

•     Experience using and proficiency with MS Office

•     Detroit residency, preferred

GENERAL JOB SUMMARY:

The Sales & Programs Specialist I, reports directly to the Sales & Programs Manager – Disposition Department and is responsible for daily management and facilitating the disposition of properties and side lots through the Own It Now, Auction and Side Lot Programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Using DLBA’s Sales & Programs Policies as a guide, this position will be able to perform these basic Sales & Programs functions.

a)    welcome call

b)    eligibility check and

c)    proper transition to the closing pipeline

This position will manage the workflow and productivity of Own It Now, Auction, Side Lot/Deed and Discount Programs.

OTHER DUTIES

• Perform the Eligibility check for Auction, OIN, Side Lot and Rehabbed & Ready programs
• Contact customers to perform the Welcome Call
• Investigate and resolve client inquires related to S&P program properties including:
• face-to-face, phone, email & DLBA interface
• Process Deeds: HHF & Non-HHF, e-recording, mailings, client & MSHDA inquiries 
• Participate in District sales events and Annual sales programs and events
• Ensure compliance with all DLBA procedures and guidelines for each program
• Provide support to Sr. Sales & Programs Specialist as necessary
• Perform additional duties as assigned by Sales and Programs Manager

QUALIFICATIONS: (knowledge, experience, skills, abilities)

• Bachelor’s degree in Business Administration, Urban Planning, Community Development, Public Administration or related field, preferred. An equivalent combination of education or work experience may substitute for the minimum qualifications on a year for year basis.
• At least two (2) years of training in economic development, compliance, planning, real estate, closing experience, or other related experience
• High level of customer service orientation
• Ability to grasp concepts quickly, make sound decisions and solve problems
• Ability to work cooperatively and collaborate with internal and external organizations and stakeholders and build effective partnerships
• Strong verbal and written communication skills, attention to detail and flexibility
• Strong organizational and time-management skills and can work well under pressure
• Proficient in MS Office Suite of products (Word, Excel, PowerPoint, Access, Outlook)

GENERAL JOB SUMMARY

Employees in this job interacts, face-to-face, via telephone, and e-mail with clients; providing them with information to address inquiries and/or resolve complaints regarding Detroit Land Bank Authority programs and services. The employee works in a developing capacity with increased responsibility for performing a range of assignments under the supervision of the ISR III & CSM.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve clients via telephone, email or face-to-face interaction. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
• Answer inquiries by clarifying client needs; researching, locating, and providing answers to inquiries, fulfilling requests; maintaining database to record all client activities
• Resolve problems by clarifying issues with other departments; escalating unresolved problems to ISR III or CSM
• Instruct clients on usage of Kiosk
• Communicate regularly with manager regarding job issues and concerns
• Perform other related duties as assigned
• Must possess exceptional interpersonal skills and be able to handle sensitive and confidential situations and documentation
• Ability to de-escalate interactions with clients and maintain a peaceful work environment
• Follow communication procedures, guidelines and policies
  • Answer inquiries by clarifying client needs; researching, locating, and providing answers to inquiries, fulfilling requests; maintaining database to record activities
  • Resolve problems by clarifying issues; escalating unresolved problems
  • Analyze client inquiries; direct callers and visitors to appropriate departments, as necessary
  • Instruct clients on the usage of the Kiosks
  • Reply to and track all inquiries from Kiosks
  • Communicate regularly with manager regarding job issues and concerns
  • Perform other related duties as assigned

QUALIFICATIONS (Knowledge, Experience, Skills and Abilities)

• High School Diploma or GED equivalent
• One year of customer service experience
• Bi-lingual – Fluent Spanish required
• Proficient knowledge of Microsoft Office Suite (Word, Excel, Outlook)
• Basic math skills
• Ability to type and operate standard office equipment
• Knowledge of customer service practices and principles
• Meticulous and thorough with a strong attention to detail
• Good time management skills and ability to multi-task
• Good telephone and listening skills
• Good oral and written communication skills
• Good problem-solving skills
• Good data entry and proofreading skills
• Must be highly flexible and have the skill to work in a fast-paced, dynamic environment where priorities, demands and timelines can shift
• Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook)
• Must pass a background check